Four Seasons Resort Punta Mita

Be aware! This is nothing like a Four Seasons resort! No Life guards in the resort! This is a family hotel, and there should always be a lifeguard near the sea and the pool. There were so many cockroaches everywhere inside the hotel premises. They were inside the spa, inside our room, in the bar and food area and hallways. Cockroaches represent unhealthy and filthy environment. They carry so much diseases. Also, roaches are my biggest phobia and when I saw the first one, after receiving a message on the spa, I freaked out. That was our first day. The staff at the spa was very kind and helpful and they tried to help me by calming me down and safely getting me out to the front desk to speak to a manager on duty. We spotted another cockroach creeping out of our bathroom sink in our room. We informed the management and the fumigated the room. It was almost impossible to sleep and breath inside our room. We were coughing and developed severe headaches. We were not only terrified but we got sick. The Managemt was not very helpful. He told me that I cannot come and ask for free things and more discounts each time I see another roach. The hotel was very unorganized and dirty. There were barely any staff at the pool and beach area. There were dirty towels everywhere. Long story short. Save your money and do not go to this resort! .

I love this resort but now their policy of allowing dogs unleashed on the property and in the pool areas is getting a little much I understand people love their pets at home but the general public doesn’t necessarily see the same thing. If people can’t leave their pets at home they should be on a leash in a 5 star resort not in the pool

The Four Seasons Punta Mita is absolutely wonderful. The hotel location, the hotel grounds, the rooms, the staff, drinks, food all first class!

Amazing grounds, beach area and such a beautiful setting ! Pool area beautiful, actually a few pool areas and all really nice. It's Four Seasons so totally over priced, but this place is something special. They have bikes you can use and toured around the area as well. Service is great.