Guest User
November 11, 2024
Good: I appreciate the warm and welcoming attitude of the front desk officer food service staff. Food selection was great! NEEDS IMPROVEMENT: I did notice some areas that could enhance guest comfort. Essential amenities like hangers, slippers, a hair dryer and a bath flooring mat were missing, and I believe these should be readily available in each room. Additionally, being charged 100 pesos per night for an extra one pillow felt unexpected and detracted from the value. Housekeeping service could also be improved, drinking water was not refilled, as rooms weren’t cleaned automatically without a request, which is something many guests would expect for a seamless stay.