Khaban Bacalar Hotel Boutique
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Bacalar Municipality
Khaban Bacalar Hotel Boutique
Región 15, MZ 1, LT 217, Colonia Aaron Merino, Bacalar Municipality, Quintana Roo, 77930, Mexico
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When you stay at Khaban Bacalar Hotel Boutique in Bacalar, you'll be in the suburbs, within a 15-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. This hotel is 6.4 mi (10.4 km) from Polytechnic University of Bacalar and 7.2 mi (11.5 km) from Fort of San Felipe.Show More
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Highlights
Free parking
Airport drop-off available
Lots to doAmenities
Outdoor swimming pool
Diving
Snorkeling
Massage room
ParkingFree
Airport pick-up
Luggage storage
Bar
All Amenities
Property Description
When you stay at Khaban Bacalar Hotel Boutique in Bacalar, you'll be in the suburbs, within a 15-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. This hotel is 6.4 mi (10.4 km) from Polytechnic University of Bacalar and 7.2 mi (11.5 km) from Fort of San Felipe.
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4.1/5
Very GoodCleanliness4.1
Amenities4.1
Location4.1
Service4.1
All 77 Reviews
Surroundings
Airport: Chetumal International Airport
(47.3 km)
Landmarks: Active Nature
(2.3 km)
Landmarks: Tirolesas Kan Kin Bacalar
(2.6 km)
Landmarks: Bacalar Lagoon
(4.7 km)
Landmarks: Veleando Ando
(6.8 km)
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Rooms
Guest Reviews
Services & Amenities
Policies
12
Deluxe Villa
Bedroom 1:1 King bed ● Bedroom 2:1 King bed ● Bedroom 3:1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
11
Deluxe Room
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
7
Deluxe Double Room
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
3
Double Room with Balcony
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
9
Master Double Suite with Balcony Lagoon View
2 Queen bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
8
Master Suite with Balcony Lagoon View
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Electric fan
Check Availability
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Guest Reviews
4.1/5
Very Good
77 reviews
Verified Reviews- Cleanliness4.1
- Amenities4.1
- Location4.1
- Service4.1
Average for similar properties in Bacalar Municipality
AI Summary
Exceptionally friendly and helpful staff provide excellent assistance, creating a warm atmosphere. Stylish, modern facilities include kayaks, paddle boards, canoes, and a lovely pool. Rooms well-equipped for a memorable stay.
Miguel A
March 10, 2025
Grandes vistas y habitaciones amplias
El hotel tiene un acceso difícil ya que la carretera está en malas condiciones. Hay muchas escaleras y el servicio de recepción no es bueno. Fuera de eso, los cuartos son amplios, los baños también. La alberca y deck tienen un lugar privilegiado. Las vistas son increíbles. El restaurante no es bueno pero el desayuno y el servicio del restaurante son de primera.
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Montserrat Perez
February 21, 2025
El personal muy amable, la comida deliciosa, las habitaciones muy limpias y con aire acondicionado, es un lugar para relajarse
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Guest User
February 14, 2025
BEDBUGS – We left with bedbugs, confirmed by a doctor. The hotel ignored my calls and WhatsApp messages. Unacceptable for a hotel where you pay 750 EUR/night (15 000 mxn/night) FOOD – 6 options menu (same for lunch & dinner). Dry tacos with no salsa/avocado. Receptionists admitted this was unmexican but offered no explanation. 8PM BAR & RESTAURANT CLOSED – No food or drinks afterward. Road to the village is unsafe, so you're stuck. BREAKFAST – Basic 3 options (plain eggs, chilaquiles, or pancakes with no toppings). Extra charges for coffee, water, or baby food, despite "included" breakfast. Instagram photos were misleading. SERVICE – No Mexican hospitality. Extra charges for EVERYTHING. At checkout, they tried to force us to sign a waiver against writing a review. Refused, and they yelled about cameras (?!) Not worth the price—avoid!
Alberto
February 12, 2025
Love the Tranquility, view, cleanliness, pier, acces to lake. Did not like: lack of info about too many stairs, lack of help to carry laugage, no tv in rooms, broken kayaks. We stayed 2 nights and did not have acces to pier one afternoon. Staff mentioned that they have ordered all the stuff that we felt were missing.
Carlos
February 8, 2025
Horrible! Don’t stay here!
Horrible, Horrible! Customer service is awful. They don’t really care you’re standing in front of them. Absolutely rude and disrespectful. Very dirty and dated. The bed was hard as rock! We were unable to sleep and woke up with major shoulder and lower back pain. Couldn’t wait till morning to leave that place! The outdoor area was so small and crowded. The restaurant is a complete joke and totally uninviting. I’m glad we stayed Cristalino our other days in Bacalar, that was an amazing experience for less money.
oscar
January 26, 2025
Nice resort, i will be back again. Calm & relax
ROXANNA
January 14, 2025
Bonito
Bonito hotel, alejado del centro, habitaciones limpias
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JOAQUIN DURAN
December 7, 2024
Acceso incómodo, poco personal, no existe alguno número para hablar con gente del hotel,
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Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Diving
Off-site
Snorkeling
Off-site
Massage room
Parking
Free
Airport pick-up
Additional charge
Luggage storage
Bar
Restaurant
Airport drop-off
Additional charge
Currency exchange
Wi-Fi in public areas
Free
Outdoor swimming pool
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Parking
Parking
Free
Transportation
Airport pick-up
Additional charge
Shuttle service
Additional charge
Airport drop-off
Additional charge
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Luggage storage
Concierge service
VIP check-in service
Express check-in and check-out
Front desk (limited hours)
Languages Spoken
French
Italian
Spanish
Food & Drink
Bar
Room service
Snack bar
Health & Wellness
Massage room
Diving
Off-site
Snorkeling
Off-site
Beauty and makeup
Yoga session
Kayaking
Public baths
Public Areas
No smoking in public areas
Garden
Cleaning Services
Clothes steamer
Business Services
Postal service
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–21:30
Check-out: 07:00–12:00
Front desk hours: [Mon-Sun]08:00–21:30
The property will provide check-in details after booking
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeWestern, American, Continental
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2020
- Number of Rooms: 12
When you stay at Khaban Bacalar Hotel Boutique in Bacalar, you'll be in the suburbs, within a 15-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. This hotel is 6.4 mi (10.4 km) from Polytechnic University of Bacalar and 7.2 mi (11.5 km) from Fort of San Felipe.
Pamper yourself with onsite massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance.
At Khaban Bacalar Hotel Boutique, enjoy a satisfying meal at the restaurant. A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.
The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 13 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads. Conveniences include complimentary bottled water and ceiling fans, and housekeeping is provided daily.
Pamper yourself with onsite massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access and tour/ticket assistance.
At Khaban Bacalar Hotel Boutique, enjoy a satisfying meal at the restaurant. A complimentary continental breakfast is served daily from 8:00 AM to 10:00 AM.
The front desk is staffed during limited hours. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 13 air-conditioned rooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads. Conveniences include complimentary bottled water and ceiling fans, and housekeeping is provided daily.