Urban Bacalar Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Bacalar Municipality
Urban Bacalar Hotel
Av 19-C, Reg 12, MZ 22, Lote 5 y 6, Bacalar Municipality, Quintana Roo, 77930, Mexico
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Amenities
Public parkingFree
24-hour front desk
Wi-Fi in public areasFree
Tour and ticket booking service
Smoking area
VIP check-in service
Concierge service
English
All amenities
Property Description
With a stay at Urban Bacalar Hotel in Bacalar, you'll be a 5-minute walk from Lake Bacalar and within a 5-minute drive of Laguna Bacalar Ecological Park. This hotel is 0.9 mi (1.4 km) from Polytechnic University of Bacalar and 1.6 mi (2.5 km) from Fort of San Felipe.
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7.5/10
Cozy and clean structure. Nice location. Friendly staff
All 67 reviews
Surroundings
Airport: Chetumal International Airport
(40.0 km)
Landmarks: Amazing Experience Bacalar
(340m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Double Room With Double Bed-Non-Smoking
1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Satellite channels
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7
Design Room
1 Double bed and 1 Sofa bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Satellite channels
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6
Double Room, 1 Double Bed, Pool View
1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Satellite channels
Check Availability
Guest Reviews
7.5/10
67 reviews
- Cleanliness7.5
- Amenities7.6
- Location7.5
- Service7.6
Average for similar properties in Bacalar Municipality
Review summary
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Staff and Service: Multiple reviews highlighted friendly, pleasant staff interactions.(based on 1 review)
Munarriz
July 29, 2025
Hotel que esta bien con lo justo y necesario
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Guest User
October 25, 2023
Cozy and clean structure. Nice location. Friendly staff
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Guest User
February 9, 2023
Had er meer van verwacht. Kamer was niet schoongemaakt op de dag na aankomst en ik moest zelf het bed opmaken. Daarnaast is het slecht geïsoleerd, waardoor je bijvoorbeeld snel kinderen hoort schreeuwen. Kamers zijn klein, maar wel mooi..
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Guest User
May 4, 2025
No sirve el aire acondicionado algo muy importante para climas como el de Bacalar,las habitaciones super reducidas,los colchones nefastos, horribles, sin un buen aseo. Jamás volvería a ese hotel.No le quieren invertir un poco para mejorar esos aspectos
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Martin
May 4, 2025
The only thing about is that doesn't have cable nether Netflix
MIGUEL
May 1, 2025
Me gusta la tranquilidad del lugar y muy buena atención
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Vicente
April 25, 2025
Buen servicio
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BARBARA
April 23, 2025
Pesimo hotel
Al llegar nos recibiero muy bie, llevamos añrededor de las 7 pm . Las fotos de la habitación están muy bonitas, sin embargo al ingresar no es lo mismo, acabados de quinta, el colchon terrible, y lo peor de todo no salía agua, a la mañana siguiente salí a recepción y el chico me atendió como si eso fuera cosa que no hubiera agua, con toda tranquilidad me dijo voy a ver el motor del agua, al final salió el agua pero un chorrito que no pide bañarme. Honestamente es un robo. Hacen creer por las fotos que vas a llegar a un espacio pequeño pero bonito y funcional. Definitivamente nos robaron.
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Services & Amenities
Most Popular Amenities
Public parking
Free
24-hour front desk
Wi-Fi in public areas
Free
Tour and ticket booking service
Smoking area
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not possible
Public parking
Free
Front Desk Services
24-hour front desk
Tour and ticket booking service
VIP check-in service
Concierge service
Languages Spoken
English
Spanish
Public Areas
Garden
Smoking area
Safety & Security
Fire extinguisher
CCTV in public areas
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children are not permitted to stay in this room type.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 20
With a stay at Urban Bacalar Hotel in Bacalar, you'll be a 5-minute walk from Lake Bacalar and within a 5-minute drive of Laguna Bacalar Ecological Park. This hotel is 0.9 mi (1.4 km) from Polytechnic University of Bacalar and 1.6 mi (2.5 km) from Fort of San Felipe.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access and concierge services.
At Urban Bacalar Hotel , enjoy a satisfying meal at the restaurant.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 20 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Housekeeping is provided daily, and irons/ironing boards can be requested.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access and concierge services.
At Urban Bacalar Hotel , enjoy a satisfying meal at the restaurant.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
Make yourself at home in one of the 20 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Housekeeping is provided daily, and irons/ironing boards can be requested.
Frequently Asked Questions
What is the cancellation policy for Urban Bacalar Hotel?
The cancellation policy for Urban Bacalar Hotel varies depending on the type of room and booking conditions.What is the cancellation policy for Urban Bacalar Hotel?
What are the check-in and check-out times at Urban Bacalar Hotel?
Standard check-in time at Urban Bacalar Hotel is 15:00-24:00 and check-out time is 12:00.What are the check-in and check-out times at Urban Bacalar Hotel?
Does Urban Bacalar Hotel provide breakfast?
No, Urban Bacalar Hotel doesn't provide breakfast. Does Urban Bacalar Hotel provide breakfast?
Can I bring my pet inside the Urban Bacalar Hotel?
As much as we love pets, unfortunately, we are unable to accommodate them in Urban Bacalar Hotel.Can I bring my pet inside the Urban Bacalar Hotel?
How far is the Urban Bacalar Hotel from the closest airport?
The closest airport is Chetumal International Airport, and it is about 47 mins from hotel by car (40.0 km).How far is the Urban Bacalar Hotel from the closest airport?
About This Property
| Nearest Airport | Chetumal International Airport |
|---|---|
| Distance to Airport | 40.03KM |
| Average Price From | PHP2449 |
| Hotel Star Rating | 2 |