Villa Balú
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Bacalar

Villa Balú

Av. 7, entre calle 14 y 16, Bacalar, Quintana Roo, 77930, Mexico
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Located in Bacalar (Bacalar Centro), Villa Balú is within a 5-minute drive of Fort of San Felipe and Lake Bacalar. This hotel is within the region of Manatee Sanctuary.Show More
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hotel overview picture
Amenities
ParkingFree
Wi-Fi in public areasFree
24-hour front desk
Safe at front desk
Concierge service
English
Spanish
Eco tours
All Amenities
Property Description
Located in Bacalar (Bacalar Centro), Villa Balú is within a 5-minute drive of Fort of San Felipe and Lake Bacalar. This hotel is within the region of Manatee Sanctuary.
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3.8/5
Good
Cleanliness3.8
Amenities3.8
Location3.8
Service3.8
All 26 Reviews
Surroundings
Airport: Chetumal International Airport
(37.3 km)
Landmarks: Bacalar Lagoon Tours
(300m)
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Rooms

Guest Reviews

Services & Amenities

Policies

Standard Double Room, Private Bathroom, Tower
7

Standard Double Room, Private Bathroom, Tower

2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Cable channels
Room Details
Check Availability
Junior Suite, Private Bathroom, Ground Floor
12

Junior Suite, Private Bathroom, Ground Floor

1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
TV
Cable channels
Room Details
Check Availability

Guest Reviews

3.8/5
Good
26 reviews
Verified Reviews
  • Cleanliness3.8
  • Amenities3.8
  • Location3.8
  • Service3.8
Average for similar properties in Bacalar
Most Mentioned
AI Summary
The location is excellent with nearby restaurants and free parking. Clean, spacious rooms, prompt breakfast service. Disappointing off-site breakfast options due to distance and limited variety.
N‍a‍t‍a‍l‍i‍a
March 2, 2025
Agradable estancia Estuvo bien,en la primera habitación que me dieron no funcionaba el aire acondicionado, me cambiaron dos veces más de habitación, muy amables los trabajadores, la cama muy cómoda y en general agradable
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G‍l‍e‍n‍d‍a
February 2, 2025
El hotel está en una zona tranquila y cerca del centro. Es un lugar limpio y el personal es amable. Las camas muy cómodas. Disfruté mi estancia en este lugar. Seguro volveré. Ampliamente recomendado.
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
December 27, 2024
Bien placé, facile à se garer. Chambre spacieuse et propre. Néanmoins sans fenêtre donnant à l’extérieur. Fenêtre des chambres donnant à l’intérieur sur le couloir d’entrée de l’hôtel. Très très mal isolé et bruyant : Dès 5h30 du matin nous entendons le personnel parler, téléphoner et fumer et l’odeur arrive dans les chambres. Personnel peu accueillant nous disant même pas bonjour. Enfin, petit déjeuner prévu dans un restau à 500m
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M‍a‍r‍i‍a‍n‍o
September 5, 2022
No es un hotel boutique El lugar dice que tiene estacionamiento y no lo posee. Te hacen dejar el auto en la calle. El personal al indicar que la información de la reserva aseguraba que tenía estacionamiento no brindó ninguna solución: “Solo soy un empleado”. Las habitaciones son oscuras y húmedas ya que las ventanas dan a l lobby y no al exterior. El desayuno es en un bar a tres cuadras. La habitación es decente y limpia pero no es un hotel boutique como se promociona. Es simplemente un albergue sencillo pintado de un color bonito con cero servicios.
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S‍y‍l‍v‍i‍a
January 6, 2024
Overall good stay! God location, clean. Small room but well enough. The room only have wooden windows and bad lock. You could hear all guests quite well and did not feel secure with the bad locking of the windows. Breakfast included but at a restaurant at the main square. Breakfast ok but only sugary coffee included and no drinks for the children. We had to pay extra for other type of coffee and they expected tip as well for a breakfast included in the stay. The breakfast included felt a little bit as they only wanted to earn som extra on the guests.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 22, 2024
Naja! Wir verbrachten 3 Nächte im Villa Balu Hotel und das reichte dann auch! Das Zimmer ansich war in Ordnung und sauber. Es ist jedoch sehr hellhörig. Die Türklinke unsere Eingangstür war kaputt und wurde am Abend vor unserer Abreise erst repariert, dh zwei Tage konnten wir unsere Tür nicht wirklich schließen. Es war somit immer eine Herausforderung das Zimmer zu verlassen und abzuschließen. Dies war ebenfalls mit vill Lärm verbunden, da die Tür sehr fest gezogen werden musste. Das Bett empfanden wir als sehr unbequem! Hierzu kam dann, dass wir 3 Tage kein warmes Wasser hatten und das Wasser in der Dusche kaum abfloss. Wir mussten beide sehr schnell duschen, um nicht das gesamte Badezimmer zu überfluten. Ebenfalls hatten wir Probleme mit der Spühlung der Toilette, welche nach dem zweiten Tag nicht mehr funktionierte. Dies war recht unangenehm. Die Dame der Rezeption sprach kaum bis gar kein englisch, als wir etwas auf englisch nachfragten wurde uns auf spanisch geantwortet.... Der Empfang war somit auch nicht berauschend. Die Damen der Reinigungskräfte waren immer sehr freundlich hingegen. Unser Safe befand sich auf dem Boden unter dem Tisch, hier könnte man vielleicht über einen besseren Platz nachdenken! Die Lage des Hotels ist trotzdem sehr gut. Für die Preis/Leistung gibt es wohl bessere Unterkünfte unserer Meinung nach.
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T‍e‍r‍e‍s‍a
August 19, 2024
Es un hotel sencillo, pero de muy buen gusto en su diseño y decoración. No cuenta con estacionamiento, sin embargo tiene vigilancia.
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M‍a‍n‍u‍e‍l
July 25, 2024
Muy buen servicio y céntrica. No tiene estacionamiento pero es una zona muy tranquila
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Services & Amenities

More Amenities
Internet
Parking
Front Desk Services
Languages Spoken
Activities
Public Areas

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.

Breakfast
TypeWestern
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old.

Paying at the Hotel

Property Description

  • Number of Rooms: 12
Located in Bacalar (Bacalar Centro), Villa Balú is within a 5-minute drive of Fort of San Felipe and Lake Bacalar. This hotel is within the region of Manatee Sanctuary.

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Featured amenities include a 24-hour front desk and a safe deposit box at the front desk. Free self parking is available onsite.

Make yourself at home in one of the 12 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

Frequently Asked Questions

What is the cancellation policy for Villa Balú?

The cancellation policy for Villa Balú varies depending on the type of room and booking conditions.

What are the check-in and check-out times at Villa Balú?

Standard check-in time at Villa Balú is 15:00 and check-out time is 12:00.

Does Villa Balú provide breakfast?

Yes, Breakfast is offered at Villa Balú. Breakfast option(s): Western.

Can I bring my pet inside the Villa Balú?

As much as we love pets, unfortunately, we are unable to accommodate them in Villa Balú.

How far is the Villa Balú from the closest airport?

The closest airport is Chetumal International Airport, and it is about 43 mins from hotel by car (37.3 km).

About This Property

Nearest AirportChetumal International Airport
Distance to Airport37.27KM
Average Price FromPHP4860
Hotel Star Rating2