Spa Hotels in Ayia Napa

Very good hotel. Friendly staff, good food, wonderful beach. Big and green territory.

The hotel is new, modern and spotless clean. What is lacking is the client service during the stay. There seems to be the rule: the hotel management is king, not the customer. 1st “incident”: booked “Deluxe Sea View Room” (see picture). The sea I only saw when standing on the balcony looking sharp left around the corner of the privacy fence. First statement of Reception: this is sea view. Discussed further 15 min, received sea view room. 2nd: We (3 colleagues with 3 rooms) invited 2 colleagues who stayed in another hotel to our pool area. They were sitting on our sunbeds. Maybe for 15 min we used a fourth sunbed. Pool bar staff immediately came and stated rudely “visitors are not allowed here, you have to leave now”! Discussion with guest relation manager kind of fruitless. She only admit that the personnel should have approached us nicer.

Great hotel, excellent food. A variety of restaurants. Excellent location. Excellent children's entertainment team. The hotel staff at the reception and in the restaurants around the pool are not welcoming, don't expect a late check out. They only approve those who book through them. Our flight is at 23:50 and we were left without showers from 13:00 even though we requested a late check-out from the day of booking.

We had a room with seaview . The stay was amazing, the staff was very friendly and you also could see the smile behind the masks. The room was equipped modern and the bed was comfortable. We enjoyed a lot the stay and can recommend the hotel 😁

The breakfast is good! It's rich in varieties! The taste is not bad! The room is a bit small! Good location! The hotel has a parking lot! In the off-season, there is few places for dining near the hotel!

nice hotel, liked the location, the kindness of the staff and the room. but for 4 stars, torn robes are terrible. It’s a pity that there were no welcome gifts, because I checked in on my birthday and usually they leave at least a fruit basket in the room for round dates

Near the city center, the beach.A rich breakfast.The room was elegant.The pool and the garden were super.There are many restaurants and shops in the street.

Great hotel with fantastic touches and excellent customer service. Highly recommended

Good hotel in general. The only flaw I found was that in the area of ​​service regarding hotel amenities and information it was not the best service. The only answer when we asked upon our arrival breakfast times and other information or their answer was that we should scan bar code and there we would find all the answers

I would say everything about this hotel was perfect, the location, the staff, the food, the room, the pools etc. Wouldn't fault it. We stayed in this hotel for a few days and then went to stay in Paphos, which just highlighted for us how good Melpo was. 10/10.