Top 5-Star Hotels in Ayia Napa

Very good hotel. Friendly staff, good food, wonderful beach. Big and green territory.

The hotel is new, modern and spotless clean. What is lacking is the client service during the stay. There seems to be the rule: the hotel management is king, not the customer. 1st “incident”: booked “Deluxe Sea View Room” (see picture). The sea I only saw when standing on the balcony looking sharp left around the corner of the privacy fence. First statement of Reception: this is sea view. Discussed further 15 min, received sea view room. 2nd: We (3 colleagues with 3 rooms) invited 2 colleagues who stayed in another hotel to our pool area. They were sitting on our sunbeds. Maybe for 15 min we used a fourth sunbed. Pool bar staff immediately came and stated rudely “visitors are not allowed here, you have to leave now”! Discussion with guest relation manager kind of fruitless. She only admit that the personnel should have approached us nicer.

Great hotel, excellent food. A variety of restaurants. Excellent location. Excellent children's entertainment team. The hotel staff at the reception and in the restaurants around the pool are not welcoming, don't expect a late check out. They only approve those who book through them. Our flight is at 23:50 and we were left without showers from 13:00 even though we requested a late check-out from the day of booking.

We had a room with seaview . The stay was amazing, the staff was very friendly and you also could see the smile behind the masks. The room was equipped modern and the bed was comfortable. We enjoyed a lot the stay and can recommend the hotel 😁

Great hotel with fantastic touches and excellent customer service. Highly recommended

Luxury 5* hotel. We stayed for 2 nights and had super pleasant and relaxing time. Very beautiful designs, pool and view on it is amazing, nice balcony with big chairs, I liked a lot a window in a bathroom which you can close if you wish. Literally everything you wish. Iron inside the room was very good plus. Breakfast with beautiful view and big choice from buffet and a-la cart. Very helpful and respectful staff! We had problems with our door late in the night and they helped us several times to fix it, even though this issue was quite annoying. Actually everything we asked - they helped us! We asked to change the room for the more expensive one and they also fixed it even the hotel was fully booked. Very silent inside the room and speaker in the bathroom was nice add on. The only thing which we was not amazed was the dinner - didn’t feel well after it two times, breakfast was much better. Hotel is super fresh, just opened, rooms are still smelling like brand new furniture. Location is nice! It took us literally 5-7 min to come to the bars street and 5 min down to go to the beach (next to kaliva beach bar), has a direct road through the parking next to the red supermarket, which we didn’t see in the beginning. Everything is really designed for two. A lot of couples, nice contingent, no kids and full relaxation. I would recommend to visit for sure ❤️ and amazing photos as a plus.

Very good location, clean and nice

The environment is good, go back next time.

Beautiful great service

Excellent for kids .friendly services