Bellini Hotel

The accommodation features clean, spacious rooms, two pools, free parking, and complimentary Wi-Fi. Guests appreciate the delicious breakfast, friendly staff, and prime location near beaches and restaurants.

I really don't know what happened with our stay in this hotel, because viewing all the reviews and marks, it said that it is excellent, clean, perfect little hotel. Our expensive was at least to say horrible. Unfortunately, I don't have pictures for all the things, because I was shocked and rushed to the reception asap to fix it, so I wasn't thinking of documenting that in the moment. To begin with, we arrived to the hotel at 5am, and went straight to the room where we saw pee on the toilet board. After that, when we wanted to take a shower after a long trip, the towels were dirty as well with some stains on them. I immediately rushed in the middle of the night to the reception to complain and they said they will fix it the morning after. Ok, the next morning we went to the beach and they said the cleaning lady spent one hour cleaning the room again. Only towels looked better, but the glasses had marks on them, all the night tables also were dirty, and I cleaned it by myself. They were cleaning the rest of our stay by sweeping the floors, but I had to inspect towels every single time. And of course, they were dirty. On top of everything, one day after returning to the room, it was raining outside, I entered the room and saw it was leaking from the ceiling. I immediately rushed down because I was afraid it will start burning since it was leaking next to the light bulb, and they moved us to another room, where the internet was bad, and guess what - again dirty towels and glasses. The bathroom in that other room was quite dirty as well, not with the pee this time, but shower looked like it wasn't cleaned for a bit while. Of course, we never used them, but I can't understand how was it possible. By the end of the stay, couple of more things broke in the room, so I don't know how was this place renovated. All in all, the only ok thing about it were employees who reacted quickly, but unfortunately, without fixing the problem entirely. I stayed in hundreds of different hotels in my life, but I have never had to experience something like this. Was this only our "bad luck", I don't know, but i definitely would never recommend this place to anyone, even if they would give it for free. The management of the hotel should definitely think very seriously of doing something on the topic of cleaness.

First time to ayia napa for my birthday. I had a beautiful 10 days here at the family run bellini hotel, Breakfast is buffet style and they also have a basic food service untill 10pm breakfast they gave me for free on my birthday which was lovely. The Staff and people who run it are absolutely amazing lovely people, all were wonderful at helping me with finding places to go to visit on the island, plus they we're a outstandingly friendly services given to me every day and communication skills excellent.