Guest User
October 14, 2024
The hotel is in an excellent location, with its back against the city wall, which can be seen through the window of the breakfast room. The hotel's decoration style is also very good, and the veal in the restaurant is very tender and tastes good. However, the check-in experience is not good. First, the hotel's luggage cart is just a decoration, and no one will come to help pull the luggage. It rained on the day of arrival. I dragged my suitcase awkwardly across the cobblestone road (the last 20 meters) to the ground floor, and then fumbled for the elevator to reach the floor where the front desk is located. Second, the shower in the room was a bit blocked. I used a large shower head on the second night, so the bathroom was full of water. Fortunately, I lived alone. If the second person took a shower, the bathroom could not be used at all, and the water would probably flood the living room. When I checked out the next day, I also greeted the front desk. The front desk attitude was very good and said sorry directly, but was it too late?
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