To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.6
Amenities3.6
Service3.6
Cleanliness3.6
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All reviews(93)
Positive reviews(3)
Reviews with photos/video(2)
Negative reviews(2)
Eduardo
Highlands Standard Twin Room
Stayed in Aug 2023
Couples
1 review
2.0/5
Posted on Aug 10, 2023
This hotel is poor in every aspect. In urgent need of s refurbishment specially in public areas. The breakfast experience was awful. 10 min wait to be sit down, run out of fruit and there were no bowls available for 10 minutes, floor dirty and sticky floor, coffee arrived when we were finishing breakfast and only guests with dogs could use the outside terrace.
Guest User
Highlands Standard Double Room
Stayed in Sep 2023
Family
1 review
2.7/5
Posted on Sep 12, 2023
Hotel little worn out .. no room service
Guest User
Highlands Standard Double Room
Stayed in Sep 2024
Couples
53 review
4.0/5
Very Good
Posted on Sep 21, 2024
It's OK, mainly because three Maizu hotels are concentrated here
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Guest User
Highlands Deluxe Double Room
Stayed in Dec 2022
Family
9 review
4.0/5
Very Good
Posted on Jan 2, 2023
The all-inclusive resort hotel is convenient for skiing, but the rooms are relatively old, the resort facilities are very good, and the service staff are busy and almost hard to contact