Logis le Relais de Farrou - Hôtel - Restaurant - Spa

We stayed here for one night and opted for a ‘luxury double’ in order to get a slightly larger bed. Standard room was £85 luxury room £155 through booking agent. With such a price difference we had a certain amount of expectation after all £155 (€175) is not cheap for a one night stay. The whole experience was a little strange - no one on reception on arrival although someone ( manager I think) on phone in back office who was aware we were there yet continued on the phone for a good 4-5 minutes - great start!! I’ve worked in customer service all my life including hotel reception and the golden rule is acknowledge people on their arrival !! Obviously same rules don’t apply here. The room was far from luxurious - decent sized bed which you could just about walk around, decent bathroom and the tiniest balcony in the world. The most strange element to me was the lack of facilities - there was a coffee maker yet no cups or spoons !! Why provide a coffee maker without the tools to utilise. Towels in bathroom but no bath towels small towels only. For the price we paid for just a room (no breakfast included) we felt totally ripped off. On a positive note bed was comfortable and there was plenty of hot water.