La Quinta Inn & Suites by Wyndham Austin Southwest

Place was great. Decent hot breakfast and the service was great at the front desk with friendly staff.

NOT happy. On 3rd floor and my entire team contacted me as no one on this floor at least, has a microwave or refrigerator in their room. The only ice machine I've found so far is on the 1st floor and then...they dont have ice buckets. Desk clerk gave me two chincy trash bags to use. No fridge means I have to fill my cooler so my food doesn't go bad. Room is clean. Mattresses are not fully encased which I dont like but haven't seen any signs of bed bugs. One mattress is pretty stained. Room carpet looks clean but the hall carpet and elevator are filthy. Would I stay here again? Not without a fridge and microwave. I travel all over Texas Mon-Fri and stay in alot of hotels and I bring my own food to save money. A refrigerator is a must have. Fortunately they have a microwave in the breakfast area so that helped. Desk clerk was nice but he knows...we are NOT happy. Unfortunately, I feel the answer he gave us for why these appliances are missing makes no sense so maybe it appeases some but the rest of us, are left scratching our heads. Im glad this time...is only one night otherwise I would change hotels as they are supposedly fully booked.

This was a last minute booking and given how tired and stressed we were, it was great. Jesse on the front desk was helpful and did tell us that there was no microwave in the room. That wasn’t a problem, as I wasn’t expecting one. The newly renovated room was clean, and there was loads of hot water and the beds were comfortable. The buffet breakfast was a welcome touch. The price was reasonable and if I have to go back to Austin, I’d recommend it.

Very quiet and comfortable. Needs some cosmic repairs but clean. Beds were especially comfortable. Staff was professional and very friendly. Front desk at check-in was very competent and able to help several clients within a few minutes.

This hotel is filthy. The elevator is broken, the first room we checked into smelled like smoke and chemicals. They moved us to another room and was damp and stunk of bleach. This hotel needs to be stripped and redone. Wyndham should be ashamed to have their name attached. The front desk refused to refund me my money even though the rooms were unlivable.