Fairfield Inn & Suites Denver Aurora/Medical Center

Location: Most reviews highlighted proximity to workplaces and public transport as a significant advantage.

The review below was also sent in response to their review they sent me. Let’s see if this gets anyone’s attention. When I arrived to check in, I was given a room key to a room (I forgot the room #). When I went into my room, I set my stuff in the bed and went in to use the bathroom. That’s when I saw the condition of the bathtub floor. It literally was peeling away and dirty. I left the room and showed the woman at the desk photos I took of the issue and she seemed to not care but gave me a second room to try. Guess what, that room too had similar issues. I returned to the desk and said to her that the room has the same issue and again her attitude was not one of caring but of I’ll just give him another room to try and see if he’ll go away. Sending this attitude, I told her this is the last room and then I was going to leave and go somewhere else. The third room was acceptable as far as the bathroom tub goes however, the carpet had a large tear in it but I needed to go to bed at this time and just dealt with it until I could talk to the manager in the morning. When I woke up, I checked out downstairs and talked to the manager who told me that she was fairly brand new and was already compiling a list of problems she was made aware of by other customers. She continued to tell me that she will “make it right with my account” whatever that meant and get back to me. I asked if she had a supervisor and she told me their is a manager (maybe a district manager) that I could talk to and o asked for that person to call me. Three days later, nothing was done to credit my room nor has anyone contacted me.