The warm welcome at reception set a positive first impression, with staff making us feel genuinely welcomed upon arrival. However, this initial experience was somewhat overshadowed by the hotel's apparent need for modernization across multiple areas.
The room, while functional, showed clear signs of aging. This was particularly noticeable in the bathroom, where the bathtub's worn condition affected both its appearance and cleanliness. While not unsanitary, the dated fixtures definitely impacted the overall comfort and luxury feel one expects from a hotel stay.
The facilities left much to be desired. The gym, though available, is undersized and features outdated equipment. As for dining options, the Latitude restaurant offers a buffet service, though at 4000 RNI for two people, it feels overpriced for the overall experience.
Our stay was significantly impacted by noise from a birthday celebration that continued until 10 PM. While understanding that hotels host events, better sound insulation or event management would have been appreciated to maintain guest comfort.
Pros:
- Excellent, welcoming staff
- Convenient restaurant on-site
Cons:
- Dated rooms and facilities
- Noise management issues
- Expensive dining options
- Small, outdated gym
While the hotel benefits from its friendly staff, it requires substantial updating to justify its pricing and meet modern hospitality standards. For travelers prioritizing updated amenities and a quiet environment, you might want to explore alternative options.
Excellent
46 Reviews