Guest User
January 14, 2025
Amazing from start to finish. Fabulous room, really spacious, spotless clean throughout the room, and hotel in general. We had the 3 course meal included and access to the spa (for an extra £10 per person). Spa area was spotless clean and looked well maintained. My partner didn’t have any treatments but I’m sure she will the next time. Steam room at the spa was excellent. One small issue for me was the thermal pool wasn’t actually very warm - maybe it’s meant to be that way but I was definitely expecting it to be a bit hot. No real issue though once we were in a while. Bar and restaurant area is stunning. Lovely fire in the bar area, and nice seating dotted throughout the bar /restaurant. Bedroom was extremely spacious and very warm. The cold weather snap has passed but it’s still hardly tropical outside! Room was warm without the heating even being on, which was nice. Food in the restaurant, absolutely outstanding! The steak was cooked to perfection and the vegetables just melted in your mouth. My partner had the lamb which was absolutely amazing also. Wine that we had with the diner was also excellent. Every staff member that we dealt with were all pleasant and very helpful. In particular during the meal, Simon was extremely helpful and knowledgeable, as were the ladies at breakfast this morning. We only stayed one night (12/01/25), we will be back though and will stay longer. Only other minor issue was that my partner paid extra for a Prosecco and sweat treat extra package , but they didn’t have the sweet treats, just strawberries with the Prosecco - not a game changer but just being honest. Maybe the extra should’ve been reduced in price for that reason. The sweet treats in the pictures looked amazing.