Homewood Suites by Hilton Philadelphia-Valley Forge

Hotel was very nice and the room felt like home. I didn’t like that it didn’t tell me if the room had a shower or tub even after putting the child’s age. That’s a little frustrating because it’s kind of hard to wash a 3year old up in a shower. My room was non-smoking but the room smelled like old smoke so I cleaned very good to get that smell out which wasn’t too bad at all. The staff who worked the night shift I have a few problems with. I don’t think she may be mean or a mean person but she’s definitely not a peoples person. Her attitude was very rude dry and cut-off. When asking her anything she made us feel like we were annoying her and she lied to our face about the room she put us in. She tried to say the room says shower only but couldn’t provide where it say that because it said or tub and I know when you arrive for check-in they will give you a room that’s available according to your reservation. There was no option for me to request or make sure a tub was in the room. She did pick up on us taking her interaction with us as rude and tried to make it somewhat better. She doesn’t smile and have a look on her that says I don’t want to be here or deal with this. I didn’t like that the description doesn’t match a lot of the things at this location and probably wouldn’t have booked here had I know they didn’t have no kid activities besides basketball and miniature golf. I love that it’s next to a lot of shopping stores and din-in and out restaurants that are walking distance. I just advice you to either contact the hotel or whoever you are booking certain details because this happened twice picking a room that’s available according can be giving with either one regardless of the child age.

Professional staff and a welcoming lobby. However, the room was sadly outdated and a little shabby. The bathroom shower had what looked like maybe mold along the bottom. The lotion pump bottle was empty. The sliding mirror/door on the closet came off its track immediately. The room was clean, but didn't sparkle. We came down to the breakfast close to its end, but in any case, the eggs were cold, the potatoes tasted like cardboard, and the "Robust" coffee wasn't. It was convenient for our purposes, but another time, we'll look elsewhere.

The bed and the pillows were very comfortable. The room was spacious and clean. Very happy with our stay.

I received daily text messages from the agent who checked me in and that was nice. But the room had what looked like mold on the outside of the dishwasher and there was rust and mold on the vent in the bathroom. The bathroom tub and floor also had strands of someone else’s hair.

Our room was fantastic for the price! Spacious, clean, comfortable and well stocked! Best experience for lodging in the area that I have had! I will always stay here!