Sunrise Garden Suites

各方面一般

Clean and neat, very regular, the balcony has a great mountain view

Clean room, good service

I have been studying abroad here for six years. I have stayed in a hotel with the best environment. I also like it. It is new and the price is okay. It is just a little far. If you come to travel, it is better to have a car.

When we first arrived in Auckland, my husband booked the hotel and thought the environment was okay. We considered continuing to stay there when we returned to the South Island. We booked 4 nights. However, the itinerary changed later. I applied to cancel or modify the reservation 12 days in advance, but it didn't work. We and Ctrip We contacted Ctrip and asked us to communicate with the store. We went to the store two or three days in advance to communicate in person. The store said they had nothing to do and would not refund the money to the third store. I still didn’t understand which store the third store was? Anyway, we were not given a refund or modification, so we had no choice but to adjust our itinerary and check in. After checking in, we found that the room was too different from the room we stayed in earlier. We communicated with the front desk to change rooms, but the reply was that there was no room and they were staying in their room. It was full. The most depressing thing is that the basic kitchen and dining facilities in the room are not complete. The funny thing is that there are no disposable slippers. The reason is that there are too many Chinese tourists and they have been used up. On the third night of my stay, the outdoor air conditioner upstairs was dripping. It was ticking all night, and we had no choice but to spend four nights' room rate and check out early after staying for three nights.