Losantas
December 24, 2023
This room overall needs better cleaning. The carpets and blankets were mottled, with hair and fingernails scattered on them. It was clear that they had not been cleaned for a long time. As a resident, to ensure hygiene and health, I spread them flat on the ground for use. In addition, if there is a lot of dust on the wall, the carpet should also be deeply cleaned to eliminate odors. However, it's nice to be able to watch TV while taking a shower.
The quality of the conference equipment and meals was satisfactory. It's a pity that the hygienic condition of the room is disappointing. Especially at night, the room next door is noisy due to conference work, which affects the rest of the room. Overall, the hotel's environment and service quality are recognized, but room hygiene management needs to be strengthened, including cleaning and sound insulation to improve the accommodation experience. We hope that we can continue to optimize and provide customers with more comfortable and convenient services in the future.
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