Mercure Auckland Queen Street
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Auckland
Mercure Auckland Queen Street
500 Queen Street, Auckland Central, Auckland, Auckland Region, 1010, New Zealand
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Located at the top of Queen Street, Mercure Auckland Queen Street embodies the local culture, just moments from the lively Karangahape Road. Great on-site service and facilities including free WIFI, Gym and the NZ famous Lone Star Restaurant and Bar onsite, it offers both comfort and convenience. The hotel's prime location near motorways, Auckland University, hospitals, and entertainment venues like Town Hall, Power Station, and Spark Arena make it an ideal base for both business and leisure travellers.Show More
We Price Match
Last booked 18 hrs ago
Highlights
Ideal location
Sparkling clean
Delicious Breakfast
Parking available
Lots to doAmenities
Gym
2 Private Parking Lots
24-hour front desk
Luggage storage
Bar
Restaurant
Service robots
Conference room
All Amenities
Property Description
Located at the top of Queen Street, Mercure Auckland Queen Street embodies the local culture, just moments from the lively Karangahape Road. Great on-site service and facilities including free WIFI, Gym and the NZ famous Lone Star Restaurant and Bar onsite, it offers both comfort and convenience. The hotel's prime location near motorways, Auckland University, hospitals, and entertainment venues like Town Hall, Power Station, and Spark Arena make it an ideal base for both business and leisure travellers.
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4.3/5
Very GoodVey Good service, friendly staff, good location, I will like to recommend to my friends
All 147 Reviews
Surroundings
Airport: Auckland International Airport
(26.1 km)
Train: Grafton Railway Station
(1.5 km)
Train: Auckland Train and Bus Terminal
(1.5 km)
Landmarks: Artspace Aotearoa
(370m)
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Rooms
Guest Reviews
Services & Amenities
Policies
10
Deluxe King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
5
Standard Two Queen Room
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
6
Standard King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
11
Superior King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
Guest Reviews
4.3/5
Very Good
147 reviews
Verified Reviews- Cleanliness4.4
- Amenities4.2
- Location4.4
- Service4.2
Average for similar properties in Auckland
AI Summary
The hotel provides a simple but enjoyable breakfast, affordable rates, friendly staff, comfortable and spacious rooms, convenient location near attractions, and high cleanliness standards. Some rooms have great facilities.
Travelang88
January 7, 2025
Went there to stay when driving pass Auckland. There are limited parking lots and required to be booked in advance. We stopped the car to unload our luggage’s and check in then had to drive one round to the carpark. BEWARE not to drive along the bus lane at the side as you can get fined. Other than that the room is quite small as expected for a city hotel.
漂老師
January 2, 2025
Mercure is the best Mercure is the best Mercure is the best Mercure is the best
Nor Rul Sahida
January 1, 2025
Very clean and comfortable room. Friendly reception servive. Love the location easy access and walking distance to the city attractions.
ASVGL
December 29, 2024
First of all, the location is good and the room is clean. When my friend and I checked in, we were surprised the hotel asked $100 for bond. I stayed at the same price range hotel somewhere else. Nobody had ever asked me for bond. They should also give 2 bottles of drinking water each day. We had twin beds and they are slightly small.
Anonymous User
December 24, 2024
前台小哥搞錯了，導致按金被扣。
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Guest User
December 14, 2024
Every thing is good except the car parking, 36 NZ dollar for one night for a very very small parking spot you have to be a good driver in and out . Generally I pay the price for the location.
Guest User
December 10, 2024
Very rude receptionists when I asked for return of deposit taken at checkin even though room had been paid for in full. Was told it would take a few days and if it didn’t come into my account to contact my bank because they sometimes hold onto money and don’t pay it in. Complete rubbish!!! I’m sure my credit card company would be interested to know about this policy to refuse to return deposits at checkout … attitude of male receptionist spoiled my stay I was made to feel uncomfortable because I asked for return of deposit. Would not stay here again or recommend based on this.
Guest User
November 21, 2024
Vey Good service, friendly staff, good location, I will like to recommend to my friends
Services & Amenities
Most Popular Amenities
Gym
2 Private Parking Lots
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Service robots
Conference room
Wake-up call
Wi-Fi in public areas
Free
Gym
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available Off-site parking, and Charge, NZD 25.00 (approx. PHP 810.37) Daily. Limited parking spaces Reservation needed.
Private Parking 1
Additional charge
Private Parking 2
Additional charge
Front Desk Services
Safe at front desk
Luggage storage
Wake-up call
VIP check-in service
24-hour front desk
Express check-in and check-out
Languages Spoken
English
Chinese
Czech
Filipino
Hindi
Spanish
Food & Drink
Bar
Room service
Halal meals provided
Health & Wellness
Gym
Public Areas
Elevator
No smoking in public areas
Smoking area
Non-smoking floor
Service robots
Cleaning Services
Laundry service (on-site)
Dry cleaning
Additional charge
Ironing service
Laundry service (off-site)
Facilities for Children
Children's meals available
Business Services
Conference room
Fax/copying service
Accessibility
Accessible rooms available
Braille signs
Handrails on stairs
Stair-free main entrance
Safety & Security
CCTV in public areas
First aid kit
Fire alarm
Fire extinguisher
Smoke detector
Intruder alarm
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: 05:00–11:00
Front desk hours: 24/7
On the day of check-in, provide proof of identification
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Adding crib: Free |
Breakfast
TypeWestern
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | NZD 30.00 (approx. PHP 972.44) per person |
Adult | Buffet:NZD 30.00 (approx. PHP 972.44) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of NZD 100.00 (approx. PHP 3,241.47) is charged.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2021
- Number of Rooms: 96
Located at the top of Queen Street, Mercure Auckland Queen Street embodies the local culture, just moments from the lively Karangahape Road. Great on-site service and facilities including free WIFI, Gym and the NZ famous Lone Star Restaurant and Bar onsite, it offers both comfort and convenience. The hotel's prime location near motorways, Auckland University, hospitals, and entertainment venues like Town Hall, Power Station, and Spark Arena make it an ideal base for both business and leisure travellers.