Mercure Auckland Queen Street
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Auckland
Mercure Auckland Queen Street
500 Queen Street, Auckland Central, Auckland, Auckland Region, 1010, New Zealand
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Located at the top of Queen Street, Mercure Auckland Queen Street embodies the local culture, just moments from the lively Karangahape Road. Great on-site service and facilities including free WIFI, Gym and the NZ famous Lone Star Restaurant and Bar onsite, it offers both comfort and convenience. The hotel's prime location near motorways, Auckland University, hospitals, and entertainment venues like Town Hall, Power Station, and Spark Arena make it an ideal base for both business and leisure travellers.Show More
We Price Match
Last booked 5 hrs ago
Highlights
Ideal location
Delicious breakfast
Parking available
Lots to doAmenities
Gym
2 Private parking lots
Luggage storage
Restaurant
Wi-Fi in public areasFree
Bar
Conference room
Service robots
All Amenities
Property Description
Located at the top of Queen Street, Mercure Auckland Queen Street embodies the local culture, just moments from the lively Karangahape Road. Great on-site service and facilities including free WIFI, Gym and the NZ famous Lone Star Restaurant and Bar onsite, it offers both comfort and convenience. The hotel's prime location near motorways, Auckland University, hospitals, and entertainment venues like Town Hall, Power Station, and Spark Arena make it an ideal base for both business and leisure travellers.
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4.2/5
Very GoodService desk staff were very helpful.
All 159 Reviews
Surroundings
Airport: Auckland International Airport
(26.2 km)
Train: Grafton Railway Station
(1.5 km)
Train: Auckland Train and Bus Terminal
(1.5 km)
Landmarks: Artspace Aotearoa
(370m)
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Rooms
Guest Reviews
Services & Amenities
Policies
10
Deluxe King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
5
Standard Two Queen Room
2 Double bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
6
Standard King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
11
Superior King Room
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
Guest Reviews
4.2/5
Very Good
159 reviews
Verified Reviews- Cleanliness4.4
- Amenities4.1
- Location4.3
- Service4.1
Average for similar properties in Auckland
AI Summary
The hotel's basement serves a simple breakfast and offers excellent service. Its classically styled rooms provide comfort and convenience. Convenient location near downtown, attractions, and public transportation.
Yehundun
March 4, 2025
離天空塔很近，步行可到，房間也能看到天空塔，房間乾淨衞生
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Steve.Heller
February 19, 2025
Nice hotel but my room has an issue with the bathroom—there was a very strong odor coming from the drain, which made it quite uncomfortable to use. It seemed like a plumbing issue that really needs to be addressed. I raised this concern with the staff, but despite bringing it to their attention, nothing was done about it, which was quite disappointing.
Additionally, the room itself was not as clean as I would have expected, with visible dust and some areas that needed more attention. To make matters worse, there was no housekeeping on day three of my stay, which added to the overall frustration.
On a positive note, the staff were friendly and tried their best to be helpful. With better housekeeping and maintenance, this hotel could be a fantastic place to stay. I really hope they take the feedback on board because the location is excellent, and it has the potential to be so much better!
Would I stay again? Only if these issues are resolved.
fxsyp
February 18, 2025
酒店挺不錯
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Zhuranhou
February 15, 2025
In fact, I feel that it is not as standard as I imagined. There is nothing much to praise or complain about. Maybe it's because we live on the first floor?
Original TextTranslation provided by Google
Guest User
February 12, 2025
在一個斜坡公路邊，停車在旁邊支路的停車場。
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Guest User
February 9, 2025
Really perfect location and comfy beds. Staff were great and being attached to lonestar was pretty good. Only thing was that the shower had a little bit of mould and the walls desperately need a spot clean. Enjoyed the 3 nights overall.
SIMONXY
February 6, 2025
The location is right on Queen Street, very close to the main attractions in the city center. Although the hotel rooms are small, the price/performance ratio is acceptable and the overall appearance is very clean, making it suitable for foreign tourists to stay.
Original TextTranslation provided by Google
Guest User
February 4, 2025
管理混亂，需要提升
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Services & Amenities
Most Popular Amenities
Gym
2 Private parking lots
Additional charge
Luggage storage
Restaurant
Wi-Fi in public areas
Free
Bar
Conference room
Service robots
Wake-up call
24-hour front desk
Gym
Restaurant
Bar
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available Off-site parking, and Charge, NZD 25.00 (approx. PHP 822.66) Daily. Limited parking spaces Reservation needed.
Private parking 1
Additional charge
Private parking 2
Additional charge
Front Desk Services
Luggage storage
Safe at front desk
Express check-in and check-out
Wake-up call
VIP check-in service
24-hour front desk
Languages Spoken
English
Chinese
Czech
Filipino
Hindi
Spanish
Food & Drink
Bar
Room service
Halal meals provided
Health & Wellness
Gym
Public Areas
Non-smoking floor
Service robots
Elevator
Smoking area
No smoking in public areas
Cleaning Services
Laundry service (off-site)
Ironing service
Laundry service (on-site)
Dry cleaning
Additional charge
Facilities for Children
Children's meals available
Business Services
Conference room
Fax/copying service
Accessibility
Stair-free main entrance
Accessible rooms available
Handrails on stairs
Braille signs
Safety & Security
First aid kit
Fire extinguisher
Fire alarm
CCTV in public areas
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: 05:00–11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Extra crib: Free |
Breakfast
TypeWestern
StyleBuffet
| Age | Fee |
|---|---|
Children 17 years old and under | NZD 30.00 (approx. PHP 987.19) per person |
Adult | Buffet:NZD 30.00 (approx. PHP 987.19) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of NZD 100.00 (approx. PHP 3,290.63) is charged.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Property Description
- Opened: 2021
- Number of Rooms: 96
Located at the top of Queen Street, Mercure Auckland Queen Street embodies the local culture, just moments from the lively Karangahape Road. Great on-site service and facilities including free WIFI, Gym and the NZ famous Lone Star Restaurant and Bar onsite, it offers both comfort and convenience. The hotel's prime location near motorways, Auckland University, hospitals, and entertainment venues like Town Hall, Power Station, and Spark Arena make it an ideal base for both business and leisure travellers.