Four Points by Sheraton Auckland
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Auckland
Four Points by Sheraton Auckland
396 Queen Street, Main Reception Entrance 110 Mayoral Drive, Auckland Central, Auckland, Auckland Region, 1010, New Zealand
Show on Map
We Price Match
Last booked 12 mins ago
Highlights
Lots to do
Delicious breakfast
Ideal locationAmenities
GymFree
Public parking
EV charging station
24-hour front desk
Luggage storageFree
Bar
Restaurant
Cafe
All Amenities
Property Description
Four Points by Sheraton Auckland is centrally located in Auckland, a 3-minute walk from University of Auckland and 9 minutes by foot from Sky Tower. This 4-star hotel is 0.9 mi (1.5 km) from Auckland Domain and 1.3 mi (2.1 km) from Spark Arena.
Show More
8.8/10
Very GoodVery convenient location on Queen Street, next to AUT. The staff are friendly and helpful.
All 144 Reviews
Surroundings
Airport: Auckland Airport
(21.0 km)
Train: Auckland Train and Bus Terminal
(1.2 km)
Train: Britomart Station
(1.2 km)
Landmarks: Auckland Town Hall
(110m)
View on Map
Overview
Rooms
Guest Reviews
Services & Amenities
Policies
9
Superior Two Double Room
2 Double bed
26m² | Floor: 6-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
10
Deluxe Two Queen Room
2 Queen bed
36m² | Floor: 5-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Superior King Or Queen Room
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Corner King Room
1 King bed
33m² | Floor: 5-17
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
11
Two Bedroom Sky Suite
2 King bed
90m² | Floor: 20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
11
Studio
1 King bed
45m² | Floor: 19-20
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Corner King Room With Sky Tower View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
King Room With Sky Tower View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
16
Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Superior King Room High Floor
1 King bed
23m² | Floor: 12-18
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
8.8/10
Very Good
144 reviews
Verified Reviews- Cleanliness9
- Amenities8.6
- Location8.9
- Service8.6
Average for similar properties in Auckland
AI Summary
The hotel in Auckland provides varied breakfast options and spacious, clean rooms. Guests enjoy comfortable beds and convenient location near attractions. Staff offer excellent service, but some rooms lack views.
Australian Peterpan
May 29, 2025
Very convenient location on Queen Street, next to AUT. The staff are friendly and helpful.
WeixianVV
April 14, 2025
The location is excellent, close to the Auckland Art Gallery, the pier, and Queen Street. The hotel facilities are not comparable to those in China, but compared to hotels in New Zealand, they are very good. The hotel's breakfast is very rich, it is very good and must be added. The hotel is very cost-effective
Original TextTranslation provided by Google
H_fffan
March 20, 2025
The room was clean and tidy. I was hesitating between JW and this one, but I chose this one because it is newer. The hotel and duty-free shop are at the end of Queen's Road.
Original TextTranslation provided by Google
Guest User
March 13, 2025
Very bad hotel. The Deluxe Twin room I booked was downgraded to the room shown below by a Chinese female receptionist. After I complained to Ctrip, the hotel still insisted that they did not give me the wrong room. After I provided Ctrip with the video, the hotel finally admitted that they gave me the wrong room. The front desk manager Stephenie offered me two free drinks to apologize, but I refused. The room was very stuffy and dry. Bad review
Original TextTranslation provided by Google
Guest User
February 11, 2025
It is average in all aspects, and there is no point loss. The double bed room can accommodate two adults and one child comfortably, and the overall maintenance is good.
The location is very good, and you can easily reach various attractions in the city center by foot.
Original TextTranslation provided by Google
Guest User
February 5, 2025
Overall it's good, the restaurant on the first floor is good
Original TextTranslation provided by Google
Guest User
January 27, 2025
The hotel is in an excellent location, within walking distance of the Sky Tower, Auckland University and the Art Gallery
Original TextTranslation provided by Google
Guest User
January 25, 2025
Very good hotel, rich breakfast, location in the city center, you can see sky towel, many Chinese people stay, hotel staff all serve with a smile, very nice!
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Gym
Free
Public parking
Additional charge
EV charging station
24-hour front desk
Luggage storage
Free
Bar
Restaurant
Cafe
Taxi booking service
Car rentals
Station pick-up service
Additional charge
Currency exchange
Conference room
Additional charge
Business center
Wake-up call
Wi-Fi in public areas
Free
Gym
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking, and Charge, NZD 51.39 (approx. PHP 1,737.46) Daily. Reservation not needed.
Public parking
Additional charge
Car charging facilities
Valet parking
Additional charge
Transportation
Taxi booking service
Car rentals
Station pick-up service
Additional charge
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Bellhop
Luggage storage
Free
Wake-up call
Concierge service
24-hour front desk
Express check-in and check-out
Languages Spoken
Chinese (Mandarin)
Food & Drink
Cafe
Bar
Room service
Lobby bar
Health & Wellness
Gym
Free
Public Areas
Elevator
No smoking in public areas
PA and sound system
Non-smoking floor
Ventilation system
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (off-site)
Facilities for Children
Children's meals available
Business Services
Conference room
Additional charge
Business center
Postal service
Fax/copying service
Additional charge
Multimedia display system
Accessibility
Accessible rooms available
Stair-free main entrance
Visual alarm devices in hallways
Wheelchairs available
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:30 Open
| Age | Fee |
|---|---|
Children 12 years old and under | Free |
Children 13–17 years old | NZD 39.00 (approx. PHP 1,318.56) per person |
Adult | Buffet:NZD 39.00 (approx. PHP 1,318.56) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is NZD 180.00 (approx. PHP 6,085.65) per night.
Deposit Payment MethodsThis property accepts credit cards
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1987
- Renovated: 2018
- Number of Rooms: 255
Four Points by Sheraton Auckland is centrally located in Auckland, a 3-minute walk from University of Auckland and 9 minutes by foot from Sky Tower. This 4-star hotel is 0.9 mi (1.5 km) from Auckland Domain and 1.3 mi (2.1 km) from Spark Arena.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. This hotel also features wedding services and a ballroom.
Enjoy local and international cuisine at Queen's Head Bar & Eatery, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Auckland? This hotel has facilities measuring 2045 square feet (190 square meters), including conference space.
Make yourself at home in one of the 255 guestrooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless Internet access and concierge services. This hotel also features wedding services and a ballroom.
Enjoy local and international cuisine at Queen's Head Bar & Eatery, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Auckland? This hotel has facilities measuring 2045 square feet (190 square meters), including conference space.
Make yourself at home in one of the 255 guestrooms featuring minibars. Complimentary wired and wireless Internet access keeps you connected, and cable programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.