Red Roof Inn Auburn Hills

This place was old but the rooms have been upgraded. Our room was mostly clean with just some corners missed. The updates were basic but nice. We do appreciate the hard floor in place of carpeting. The bed was very comfortable. We especially appreciated the desk, microwave and refrigerator and the many outlets around the room. There was one weird piece of that though. None of the desk power worked unless the overhead light was on. My husband does desk work before i get up and this added many hurdles for him. The staff was very friendly. We had some extra time so stopped to see if we could check in early but they apologized that they couldn't accommodate us because the rooms were not ready. I would much rather wait than have a room that cleaning was rushed to get us in. This hotel enforces a quiet time which again is wonderful for us.. We play music for a living and we fully appreciate a discounted but quiet room stay. The drive to the hotel is a little difficult to follow the first time because the road comes in the back way. It feels a little unsafe BUT we had no issues at all. We will be back.

When we showed up, he tried to tell us that there was a rate difference and we had to pay an extra $50/night, or cancel our reservation through ******* and pay them directly. My husband got upset and did swear once, this guy responded by swearing and yelling back, then pulled out his vape and vaped right in front of us. When my husband said we came from Canada, it was a different tune from this guy. He thought we were from Ohio just from looking at my license. If I hadn't used my ******* points to help pay for the room, and if we could have afforded to go elsewhere, I would have walked right out!! We also had some difficulties with the room, were told twice maintenence was coming, they never did, and we had to switch rooms. Would NEVER stay at this place or ANY Red Roof Inn again!!

Don't expect shampoo, the toilet runs constantly, very noisy and dirty.

Our room door was sticking. We had to push hard to open and close our door. The air unit cover was loose and there was a gap to the outside.

We didn’t say here

when I arrived at the property, although it was paid in full for 3 days, they asked me to pay an additional $150