Hotel & Spa Luna Canela Boutique
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1 night
1 room, 2 adults, 0 children
All properties in Atlixco
Hotel & Spa Luna Canela Boutique
CAMINO AL CERRIL S/N LA CABRERA., Potrero Chico, Atlixco, Puebla, 74218, Mexico
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Amenities
Outdoor swimming pool
Spa
Massage room
Gym
Private parkingFree
24-hour front desk
Bar
Tennis court
All amenities
Property Description
Located in Atlixco, Hotel & Spa Luna Canela Boutique is within a 5-minute drive of Megaviveros Plant Nursery and Cerro de São Miguel Viewpoint. This spa lodge is 1.4 mi (2.3 km) from Hermita San Miguel Arcangel and 1.4 mi (2.3 km) from Convento de San Francisco.
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8.6/10
Cleanliness8.6
Amenities8.6
Location8.6
Service8.6
All 43 reviews
Surroundings
Airport: Puebla International Airport
(64.2 km)
Landmarks: Jardin Paraje Las Monjas
(420m)
Landmarks: Llanos Park
(570m)
Landmarks: Finca Las Piedras Xalpatlaco
(600m)
Landmarks: Viveros
(610m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

14
Luxury Double Room
2 Double bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
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20
Junior Suite
Bedroom 1:1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
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17
Luxury Suite
1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
Towels
Check Availability

13
Presidential Suite
Bedroom 1:1 King bed
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Guest Reviews
8.6/10
Very Good
43 reviews

- Cleanliness8.6
- Amenities8.6
- Location8.6
- Service8.6
Average for similar properties in Atlixco

Jimena
May 2, 2025

Mal, con poco personal y sin insumos
Agridulce. La verdad si tengo la necesidad de explayarme. Vine con mi familia de descanso. Los cuartos bien, normal para lo que uno está pagando. La atención y el trato de las personas es MUY bueno pero el servicio es MUY malo. Por qué? Porque básicamente no tienen nada de tomar o de beber o insumos para trabajar en general, algo grave pasa en la administración de ese lugar. El miércoles llegamos y básicamente a la hora de la cena no tenían nada de cenar. Tenían dos o tres cosas muy básicas porque no tenían insumos para hacer como el 50% de su carta. Al otro día no había catsup para las papas (quien no tiene catsup en su hotel cuando las únicas cosas que sirves se sirven con catsup), no había la mitad del menú de desayunos y en la alberca básicamente solamente dos o tres cervezas y tequila o ron. Comimos fuera del hotel pero para la cena nuevamente con muchísima dificultad para pedir algo de cenar porque no había muchísimas cosas de cenar. Básicamente de toda la carta solamente club sándwich, hamburguesas y tacos de arrachera (lo mismo que había en la comida). Al otro día en el desayuno mejoró un poco la cosa porque ya tenían omelettes aunque pedimos inicialmente molletes y nos dijeron que no había. En la comida ya no pedimos nada fuera de lo que habíamos pedido y no nos habían negado previamente así que equis, hamburguesas y tacos. En la cena nuevamente pedimos cosas de la carta: consomé y no había, por lo que cambiamos a tacos de cecina y no había, entonces tacos de arrache
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Irvin
March 30, 2025

Las toallas estaban rotas, le hace falta muchísimo mantenimiento
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Dlgpue
March 30, 2025

Uy mal lugar para lo caro que es. El lugar estaba sucio, la puerta de la habitación imposible de cerrar, la mesa de billar sucia, rota, mal ubicada. El jacuzzi todo sucio en mohesido. En el baño no hay ningún artículo que debería de estar en un hotel spa. El baño con un solo papel higiénico, sin klennex. El número de recepción nunca contesta. Tuvimos que bajar a la recepción a qué nos atendieran y después de más e media hora nos enviaban lo solicitado. No hicieron el servicio de la habitación hasta que fuimos a reclamar a las 4:00 pm y todavía nos reclamaron. En verdad un pésimo lugar. Restaurante carisimo, mala calidad y pocas opciones.
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Georgina
March 28, 2025

Lindo, pero detalles en el servicio
El lugar es muy lindo, la habitación me la entregaron después de 4:30. Deberia mejorar en su restaurante no tenian desayuno a la carta y buffet no se veia nada apetitoso. No servia el aire acondicionado, reporte y nunca llegaron. Es importante que las habitaciones cuenten con telefono para comunicarte a recepción y aqui no lo tienen.
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Javier
March 14, 2025

Le falta atencion al cliente, mantenimiento y personal, no coincide el pago vs el servicio entregado
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maria del rosario
February 24, 2025

Las habitaciones cuentan con camas, sábanas y almohadas ya un poco viejas pero todo lo demás excelente
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GLORIA
February 3, 2025

La recepción nunca contestó el teléfono.
La televisión no sirve
El azulejo del baño sucio.
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Monica
January 25, 2025

El único inconveniente fue que a las 10:30 PM quisimos cenar y ya ni personal había. Contraté 3 masajes y sólo contrataron 2 personas por lo que hubo que esperar. Me golpeé con la madera salida de la cama y no tenían lo necesario en el botiquín
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Jaime Efren
December 16, 2024

excelente trato del personal , limpieza , ubicación
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Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Spa
Additional charge
Massage room
Gym
Private parking
Free
24-hour front desk
Bar
Tennis court
Billiards room
Restaurant
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free

Outdoor swimming pool

Bar

Billiards room

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Pool with view
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Front Desk Services
24-hour front desk
Tour and ticket booking service
Languages Spoken
Spanish
Food & Drink
Bar
Room service
Snack bar
Health & Wellness
Massage room
Spa
Additional charge
Billiards room
Public baths
Tennis court
Gym
Activities
Gaming area
Public Areas
Smoking area
Garden
Facilities for Children
Children's meals available
Business Services
Multi-function room
Conference room
Additional charge
Business center
Safety & Security
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–21:30
Check-out: 12:00–12:30
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
StyleA la carte
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Property Description
- Number of Rooms: 18
Located in Atlixco, Hotel & Spa Luna Canela Boutique is within a 5-minute drive of Megaviveros Plant Nursery and Cerro de São Miguel Viewpoint. This spa lodge is 1.4 mi (2.3 km) from Hermita San Miguel Arcangel and 1.4 mi (2.3 km) from Convento de San Francisco.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 hot tubs and a fitness center. Additional amenities at this lodge include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Hotel & Spa Luna Canela Boutique. Quench your thirst with your favorite drink at the poolside bar. Cooked-to-order breakfasts are available daily from 9:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour front desk and a safe deposit box at the front desk. Free self parking is available onsite.
Make yourself at home in one of the 20 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 hot tubs and a fitness center. Additional amenities at this lodge include complimentary wireless internet access, an arcade/game room, and tour/ticket assistance.
Grab a bite from the snack bar/deli serving guests of Hotel & Spa Luna Canela Boutique. Quench your thirst with your favorite drink at the poolside bar. Cooked-to-order breakfasts are available daily from 9:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour front desk and a safe deposit box at the front desk. Free self parking is available onsite.
Make yourself at home in one of the 20 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include desks, and housekeeping is provided daily.
Frequently Asked Questions
What is the cancellation policy for Hotel & Spa Luna Canela Boutique?
The cancellation policy for Hotel & Spa Luna Canela Boutique varies depending on the type of room and booking conditions.What is the cancellation policy for Hotel & Spa Luna Canela Boutique?
What are the check-in and check-out times at Hotel & Spa Luna Canela Boutique?
Standard check-in time at Hotel & Spa Luna Canela Boutique is 15:00-21:30 and check-out time is 12:30.What are the check-in and check-out times at Hotel & Spa Luna Canela Boutique?
Can I bring my pet inside the Hotel & Spa Luna Canela Boutique?
As much as we love pets, unfortunately, we are unable to accommodate them in Hotel & Spa Luna Canela Boutique.Can I bring my pet inside the Hotel & Spa Luna Canela Boutique?
How far is the Hotel & Spa Luna Canela Boutique from the closest airport?
The closest airport is Puebla International Airport, and it is about 1 hour 4 mins from hotel by car (64.2 km).How far is the Hotel & Spa Luna Canela Boutique from the closest airport?
About This Property
Nearest Airport | Puebla International Airport |
---|---|
Distance to Airport | 64.24KM |
Distance to Train Station | 34.9KM |
Average Price From | PHP7087 |
Hotel Star Rating | 3 |