Lux&Easy Athens Downtown Residences

Location: Many users appreciated the hotel's convenient location near the metro station, which facilitates easy access to various tourist spots.(based on 26 reviews)

Do NOT go. Area is not prime hence very old, smelly and corky Premise photo was taken at new. Now its been years hence you know what is now. Not clean and many items need fixing. ON our second day of staying at 11pm, I was bathing, water all of a sudden ran OUT and no internet, so how to ask for help? We sorted out data from phone and watsapp admin, no response as it was late. Called the number provided for emergency help and only answered at second time. A guy said "okay, i will make some calls to fix the water and internet". NOTHING happened since FOR 9 HOURS until 820am next morning. You look after yourself in a mess. Note that outmr kids did not take bath, I was taking bath and water ran out, need to clean up your own way, then no water for kids to brush teeth, no help, no call, no nothing. No one cares about you. We bought our water bottles to then settle in until 130am, of cos no help whatsoever provided. The next morning, i guess someone fixed the water. Then the internet. I wrote to management for explanation, NO REPLY. I asked for at least refund 1 night out of our 3 nights paid stay, NO ONE REPLIED. Do they care? No, absolutely not. Do NOT visit this so call apartment. It says downtown on its name when in fact it is not even close to downtown. Lies, lies, lies. Do not go. Period What is worst is the "no response" attitude. In our apartment there is an upper room. Whole room filled with toilet smell whole day. Drainage problem creates bad smell. We asked for help. Of cos NO help provided. Also, air con in room is noisy and not cold, again NO help provided even we pointed out to admin. So go to a proper hotel, do NOT visit this one. Not worth even half the price it quotes.