Verified traveler
April 7, 2024
Disappointing
What to say. Hotel labelled as ****, but in reality far from that. In addition, incorrect description. There is no restaurant and the rooms are all but sound proofed. We nearly didn't sleep these two nights because of the noise of teenagers running and screaming around until early morning. Hotel staff had blocked a fire safety door, and it was forbidden to close it, which would have helped against the noise. Maybe someone could explain them that these doors even must be closed. In my room, I couldn't open any window, AC was not working well, stinky bathroom, the shower was dirty and missing one door, the electricity fuse board as well as the fridge (just beside the bed) were so noisy that I had to switch them off during the night. Unsecured cable coming out of the wall and internet not working all the time. And then at the end they even refused to provide correct invoices, we had requested separated invoices for the days and food on a separate invoice. Breakfast as such was not bad, but made it a horrible experience with these huge groups of teenagers being there at the same time and making quite a mess. Hotel management unable to care for such big groups. Will definitely NOT be back or recommend, even if the price is not bad and the location, close to the metro, definitely an advantage.