Guest User
October 1, 2024
Definitely the worst hotel experience of my life! Calling it awful is almost a compliment to this structure! Located in a degraded and very dirty street! The welcome at the reception was the calling card of this structure! Cold, rude, hasty! So we go up to the room and here the first unpleasant surprise... a small room 2.5 x 2.5, with only a queen-size bed, with only one bedside table and nothing else, no table to put the suitcases on, no place to hang something (only 3 deformed iron hangers)! Not to mention the small bathroom 1m x 1m where you find a toilet, a mini sink and a small shower crammed together and no space to move and not even a nail to hang the tablecloths! I politely ask the reception if it is possible to have a lamp near the bed and I am answered in a very rude way.... What the hotel offers is already in the room, what else do you want??? Poor professionalism of almost all the staff, with the exception of Achille, they were all not very kind and helpful! Not to mention the poor breakfast, very little choice, nothing sweet and if you wanted water you had to pay for it! I was very rudely denied a change of room, because everything was full! But the next morning thanks to Achille, I was able to choose a more dignified room! I absolutely do not recommend it and if it depended on I would have it closed and I will not add anything else!
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