Guest User
October 22, 2024
it is a great hotel, the people are nice, it is new, so the stuff is also new, nothing to complain about. the breakfast is also great.
the hotel is completely covered with marble from top to bottom, that gives a very clear impression of the hotel, also when you enter.
the disadvantage of marble is that it echoes, so if you are with 30 or 40 people in the dining room, then you notice that and since I am quite sensitive to sound that is a bit less.
on the other hand, it is so, that you can easily talk to everyone. you can start a conversation, especially with northern Europeans and Americans. with the Greeks who also stay there a lot, that is of course less easy, the English is not always optimal.
the only downside is the announcement that there is a shuttle from the airport to the hotel. That is what it says on the website, you can read that when you book, but when we arrived at the airport there was no shuttle to be seen. We called the telephone number that was on the booking form, but we got an answering machine. So we had to take the metro, and it takes some searching to find out exactly how to travel, because you also have to change at Syntagma. That is why I did not give the service enough. We tried to talk about this at the reception upon arrival, but that did not come across.
But as I said, the people at the hotel are very nice, courteous and they do speak good English. So in that respect the service was fine. We ordered a taxi on the way back, and the lady behind the counter booked us for after 5.30, because before 5.30 the night rate for taxi drivers is, and then it costs double. So that saved us again (46 euros).
I advise the hotel to remove the message that there is a shuttle from the airport from the website, because that is contrary to the facts.
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