Marriott's Playa Andaluza

Everything was great and I really recommend it, I had a great time with my family and will definitely come back again

Went with a family of three young children. If you are looking for a hotel which has apartment living set up for families, without compromising on hotel quality and services, plus a kids club, then this is it. The service was that expected of an American brand hotel. I had an issue and it was resolved that day - the staff came to find me at the pool to let me know. The issue was irrelevant, but it is how management responded that made all the difference. A special thank you to Eva, Clarissa and team for the amazing kids club! Our kids loved it. I would definitely return and I joined the Marriott Bonvoy membership for future stays, if this is the quality of the their brand globally.

We've been a 20+ year member here. Good to see the soft furnishings updated, and the addition of the padel court too. Arriving late in the evening isn't great as the check in is always at the gate and so not particularly welcoming. We also need to go back with all our personal details (and every party) to reception in the morning (has to be done within 24 hours).,..almost as if not having reception manned is somehow the guests fault. The Solera bar has dispensed with 'happy hour' and now offers 30% off on certain local beers wines and cocktail of the day for an hour...please don't be that type of resort...people notice these things, and it cheapens the brand, Housekeeping service is excellent and the staff on the reception, shop and concierge desk are amazing.

I’m very sorry it got to the point where I have to write this bad review because i spent a nice week at the hotel but unfortunately on the last day/one day after my departure something very bad happen. I did forget my clothes hanging on the beach umbrellas at the pool side and i do take my fault for this, but what I cannot tolerate is the way I was “helped”. I forgot my clothes on Friday evening, and left Saturday morning. Having a road trip from Spain to Italy, I opened my luggages only on Sunday morning and, as soon as i realized I was missing something, i called the hotel. I spoke to a receptionist which tried to help by checking the “lost and found” area he had access to (why would this area be limited to only part of the staff???) and after a few minutes he said he didn’t find anything. I gave full description and brands of my clothes. He gave me an email to write to, saying it was the specific email address. I emailed right after, explaining in a very detailed way where i left my clothes, adding a pictures, being very clear about everything and underling how i was emotionally attached to the pants because they were a gift from a grandmother. i receive a response from Judit saying she passed the job to the “lost and found department” And i thought everything would be okay! I respond on the 28th July thanking Judit and until the 30th of July i nay received automatic replies to my emails until i added one more person to the email so someone else would notice and maybe help me!! They obviously didn’t find my clothes and i wonder HOW is it possibility that in one day and a half my clothes went missing. My thought were also: - disgusting to think that someone would take another person’s clothing. - I happened to leave my bag at the pool side for my lunches back in the room and nothing disappeared so i must think that my clothes were TAKEN on purpose by someone meaning the staff or some other guests STEAL FROM OTHER PEOPLE instead of being decent human beings. I happened to meet a girl from the staff that day - first time in my whole week- and she kept coming to talk to me, and chat even thought she was working and when i personally asked for help as i was already in Italy she didn’t even care. - i feel like nobody actually looked for my clothes and I didn’t get any help or support even thought i mentioned multiple times the sentimental value of at least the pants. - how is it possible that in a hotel that hosts international guests from all over Europe and more, the lost and found service works SO SO SO BAD. It was a day and my clothes were gone. - they didn’t even offer to watch the cameras: i know it might sound too much but it doesn’t cost a thing to them and it would have made A PAYING CLIENT extremely happy and satisfied. I would have accepted to pay for the shipping just to have my stuff back. All my friends and family back home told me that every time this situation happened to them the hotel promptly found the clothed and shipped the

Amazing resort, gorgeous views and the staff is the best! Everyone is so helpful and nice, from Jose at the gate, Inez at the front desk and Mar at the activities! And don’t forget to see the flamenco and paella dinner at the main restaurant.

Could not rate this place highly enough . Apartments are fabulous With everything you could need . Staff, particularly reception, could not be friendlier or more helpful