Mountain Chalet Aspen

We ended up at The Mountain Chalet rather by chance, because it was recommended to us by the concierge of an adjacent hotel. As walk-ins and in the off-season, we were able to negotiate a special rate with the young man at the front desk for one of the two apartments available in the chalet. The apartment had a large living room, a fully equipped kitchen, and a bedroom with a king-size bed. The bathroom had a cosmetic mirror and the shower provided hot water at high water pressure. The vanity was set into a counter-top of fancy black pearl granite. There were countless light fixtures and even more outlets for all the digital devices travelers nowadays carry and need to charge. Everything worked, the kettle and the huge refrigerator, even the giant television,although its remote control turned on only one program. It was cozy and warm in the apartment, although we never figured out how it was heated. It is true that The Chalet has seen better days, that the furniture and carpeting are a bit outdated, but you can get homemade cookies in the lobby and stock up on teas of all kinds or fix coffee with the Nespresso coffee maker. Everything was available, almost everything was clean and in place. There is a heated pool with a pretty pool area. The Mexican kitchen crew serves a uniquely delicious breakfast. Guests can make their own orange juice with a magic squeezer and can choose between soft croissants, delicious Danish, different kinds of bread and toast or dairy products. The dining room staff is very efficient and polite, as is the front desk. The location is perfect for accessing ski lifts, shuttle buses, or the charming downtown area. In my research, I found out that The Mountain Chalet was sold to a Texan investor in May 2022. I'm curious to see what he will do to this historic 1954 landmark and hope he will preserve the traditional Lüftl paintings on the exterior walls and the extraordinary hand-painted interior walls.

I am absolutely in love the Mountain Chalet! The front desk folks are so nice and down to earth. They were also very kind and welcoming with my 2 poodles! The hotel is so adorable and quaint. It has lovely vintage vibes that give the nostalgia of a loving grandparent’s home. While visiting this past weekend, my friend and I added on 2 more days because we were in love. And the prices are phenomenal for the location and accommodations! The pool and hot tub are clean Breakfast is delish!!! There are different features each day and I was amazed all of that yumminess was actually included in the room rate! We had eggs Benedict and blueberry pancakes. The fresh fruit was ripe and perfect. Also available are cereals and bagels and toast, orange juice and coffee. During the afternoons fresh cookies are served in the lobby with coffee! I mean I could go on and on. I’m so sad they will be closing for remodel soon. Go visit now while you can!

The culture is totally friendly and helpful and open hearted . A real treat! Snacks and drinks available, big breakfast. Staff best of any place I’ve ever been. Not fancy but has everything you need, pool, hot tub, gym, very functional and often large rooms although once I stayed in a smaller room. Right by the buses to the lifts, on the main drag with other hotels and restaurants

Total dump, rude staff that smiles with an F U behind it. Stay far away. Place is filthy. They don’t clean properly. Allergies were going nuts anytime we were in the room. Don’t be fooled by location and price. Read deeper reviews. They randomly will charge your card weeks later, have a zero cancellation policy. Don’t gloss over the bad reviews here, it’s a small quaint place and some may like that but don’t get hustled, don’t even book. Once you do it’s done. You’re effed. Zero cancellation or grace period. Craig is nasty and comes with a smug attitude you’ve all had to deal with from a slightly flamboyant dude. Owner just as bad. Lots of appliances didn’t work, stains on furniture, mold, dust, not cleaned properly after pets. List goes on. Be careful, they commit fraud as well.

Had an early flight and the night before arrival was told there was no-one in the room and we could check in early. Upon arrival, it turns out someone had taken the room. All fine, check out at 11, so in theory the room should be available at 12. However, no-one asked the staff to prioritize and when I requested (sitting in the lobby next to my empty room (door open) was informed cleaning services "has to go in order". I've watched them clean 3 on this floor next to the lobby and not the one I'm waiting for. The Manager, a grumpy elderly man didn't apologize, rather insisted check-in be at three and "that's the way it is". Avoid.