Hotel Asmara Palace

Conveniently located near the airport, the accommodation offers excellent amenities and friendly staff. However, some find it expensive, impacting cost-effectiveness.

This hotel is very close to the airport. I am a regular customer in this hotel I arrived at the hotel without my luggage due to an airline mess up. I had nothing on me except the clothes I was wearing. The staff at this hotel were very supportive and went out of their way to help me in my distress. I was blown away by their kindness, generosity and sensitivity. I personally feel they went above their call of duty and I felt blessed by their numerous acts of kindness. It is managements like these that would make me stay with them again the next time I am in Asmara. In one of coffee bars I had the tastiest sandwiches I have ever had and I have travelled! I ordered the same sandwich more than once. Their coffee and cappuccino were something to write wowwwww…. It was a good coffee bean whatever they used. A high-quality hotel, I'd guess the best in the country. Rooms are spacious, well-appointed & comfortable. This is a hotel which definitely could you some upgrading in the rooms, 24hrs hot water, electricity (generator). The lobby is very lively all the time. There are In & outdoor swimming pools, tennis courts & a fitness suite. The two restaurants are very good. Breakfast buffet is satisfactorily good. The Italian restaurant is romantic better of the two. A little pricey but within range for an international hotel is Ok. Connectivity to WI-FI is free. All staff are attentive & professional. I suggest to visit Eritrea and stay in this Hotel you will enjoy.

Anyone who is writing a positive review about this property must be an employee. This was one of the most uncomfortable stays I have had in 40 years. The rooms have not been updated since the government has taken control. As there is no electricity in the country, the hotel is run on a generator that is continually going off. The hotel offers NO air conditioning and has not had any for about a year- do not stay here in the hot months. There was a huge crack running down the wall, water damage, brown water, stained carpets, overall much disrepair. The hotel also does not provide hot water. The restaurant is disgusting! I could only eat a few bites of food as the taste and prep were of very poor quality. They must also leave open the windows/doors- due to no air-con-and so you get enjoy the swarms of flies with your meal. It is disgraceful that they market this property as a 5-star, as I would give it a 1. It is also not cheap, which makes the situation even worse. Terrible!