Tru by Hilton Ashland

The hotel room was quite warm, and the hallways felt rather stuffy, almost like a sauna. While the hotel was acceptable, it did remind me of a more cheap motel. This was our first experience with this hotel during a vacation. Given that it was a Hilton Tru, I had anticipated a slightly more refined atmosphere, rather than one that appeared somewhat inexpensive. To be fair, the staff was exceptionally pleasant, and their service was commendable. However, we likely will not choose this hotel for future stays. Furthermore, the hotel is situated near a truck stop.

The front desk clerk was super friendly. They keep the temperature in the halkways at 85⁰F which is rather uncomfortable and only one elevator works which is a pain in a 5 story building. It was very quiet and tge beds were comfortable.

convenient to highway and was good to stay at this brand hotel. We did read someone said floor in room was sticky and thought it was just someone complaining... but it was sticky in ours too. We could not get TV to play live TV asked for help at front desk, they tried to trouble shoot but didn't work. Breakfast was good

One elevator and at times wouldn’t open. No coffee maker in room or anything really.

Where to start? Had to check my bearings to make sure this was indeed a Hilton. Room is shoddy with torn shade, cracked wall plate and generally dingy in appearance. A real dump of a motel next door makes me concerned about the security of our car. But perhaps the worst is the drone from the neighboring truck stop with approximately 200 trucks and majority (?) idling. I didn’t do my research and now here we are. Dawn can’t come soon enough.

We recently stayed at the Tru Hilton in Ashland (Room 508). It was nicely renovated and clean. Staff were courteous, and the breakfast was decent. However, when I tried to shower (between 7 and 7:15am), the water temperature varied between cool and cold (in contrast, my daughter showered the previous night without issues). The front desk indicated that this can happen when there are sudden temperature changes and/or a lot of customers showering at once. So if you don't mind cold showers at peak times, this is a great place. For me, not so much.