Adventurer323112
September 1, 2024
Stayed at this hotel overnight before travelling onto the continent. We arrived late after eating out perhaps 7 o’clock when we got into the room we realised that despite being a room for four there was only hot drinks for two. When we asked reception we got two extra mugs and no additional hot drinks, it was getting late so I decided not to challenge this. Then noticed a really bad smell by the door which was across between off milk and vomit. We decided not to approach the staff because he had an early start and we wanted to get away, not stay up late whilst they clean the carpet . We all got into bed with the children to watch a film only to find that the TV didn’t work properly. The remote control is broken and we can only get one channel. Rather than try and get this resolved, we decided to get our heads down as we were up at 4 am to catch the train to France. To end with a couple of positives, the bed was comfy, other than the smell the room was clean and the shower was super powerful and hot. I’m not sure I’d rush back to Premier Inn given while we stayed as an advance night before using the Eurotunnel. Its location is good and the price is okay, anywhere else in the UK I would probably take more time to stay somewhere else.