Asure Adcroft Motel

Value for money

Well maintained rooms

Some plumbing and electrical issues. Noisy unit as next to a major road.

Well maintained and good value

Excellent stay. Warm rooms and electric blanket was a novelty but most welcome in the cold climate.

After a flooding in Ashburton left us stranded at 11pm, my partner and I confirmed vacancy with the owner on the phone. She spoke extremely abrasively, stating “do you …. know what time it is” (profanities REMOVED in November 2023 to fit TripAdvisor guidelines). I replied informing her of the flooding and apologising for the late call. We clarified it was for one night, she said they had vacancy and took my card details. When we arrived, the women was awfully disrespectful. She laughed in our faces while rudely saying (with curse words) “can’t you see how booked out I am” (denying what was said on the phone & that she ever spoke to us, again with more profanities I won’t mention) I suggested it was a miscommunication to which she scoffed & continued “you want to check in now?!” We left with no room, a terrible experience after a long day, and spent the night in my car in a carpark - a true story! My partner and I will never visit an Asure motel again. The experience we had was so upsetting after a very long night and day of being stuck in flooding on the road. I hope no one else has this experience or anything similar. We didn’t get her name but she was a short, pale skin female in her late 60s with a brown bob hairstyle.