kevinlI9455YE
August 26, 2024
Nice looking hotel but definitely nothing special. Located at the North Hills Mall amid a great bunch of boutique hotels, the Renaissance itself offers nothing special. The bar is empty and there is no vibe or interesting thing happening. The restaurant has a weird look which is a cross between a city park and a diner. Again, nothing is happening and it seemed closed at dinner and very few people are there for breakfast. There’s a second restaurant attached to the hotel which serves basic Italian food. But they do not allow charges to your room. Breakfast is very basic and the coffee is just not good. If you are an elite Marriott member, there is no recognition and the lounge is closed. The rooms are very clean and comfortable and the air conditioning works perfectly. They must be experiencing a towel shortage as my room had just two bath towels and a few hand towels, hardly enough. It a nut shell, the hotel is fine but they just don’t take any extra step to make the stay nicer or more interesting—which is the entire premise of the Renaissance brand. Come for a comfortable bed, but don’t expect anything more.