Renaissance Raleigh North Hills Hotel

Awesome place to stay

Best Valet in town. Go for the hotel. Stay for the parking. Seriously. Fastest valet with the best service. Super fast and using the link to request your car is easy. Like falling off a log easy. Did I mention fast? And friendly. Just fast and friendly.

From the moment I arrived, I was greeted by the friendliest staff! Cye and the entire team were helpful and knowledgeable and always seemed interested in helping me enjoy my time here. The room and property were clean and well maintained. I enjoyed using the gym next door and really had fun shopping and dinning… there were so many excellent choices! I will definitely return to this location next time I visit the Raleigh Durham area.

Everything was perfect except for the beds. Very uncomfortable mattress.

Great

The checkin process was smooth. I got there a little early and my room was ready. The front desk staff were friendly and helpful. I had lunch at the hotel’s restaurant and it was amazing. The bartender was nice enough to make me a mocktail (they aren’t on the menu), which was amazing. My room was clean. I thought the pillows were a so soft, which is my only complaint. I had the buffet breakfast which was really good. Also, they had turkey sausage which was a plus. Restaurants were in walking distance. I would stay at this hotel again.

Nice looking hotel but definitely nothing special. Located at the North Hills Mall amid a great bunch of boutique hotels, the Renaissance itself offers nothing special. The bar is empty and there is no vibe or interesting thing happening. The restaurant has a weird look which is a cross between a city park and a diner. Again, nothing is happening and it seemed closed at dinner and very few people are there for breakfast. There’s a second restaurant attached to the hotel which serves basic Italian food. But they do not allow charges to your room. Breakfast is very basic and the coffee is just not good. If you are an elite Marriott member, there is no recognition and the lounge is closed. The rooms are very clean and comfortable and the air conditioning works perfectly. They must be experiencing a towel shortage as my room had just two bath towels and a few hand towels, hardly enough. It a nut shell, the hotel is fine but they just don’t take any extra step to make the stay nicer or more interesting—which is the entire premise of the Renaissance brand. Come for a comfortable bed, but don’t expect anything more.

Amazing service and great location! Everyone we worked with did all they could do to help my group when we stayed there. Service is prioritized for everyone on staff. Being in North Hills gives you plenty of options for food and shopping or just a nice walk. Definitely recommend!