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WoodSpring Suites St Louis Arnold
3/56 Reviews
This hotel is managing by some 'HORRIBLE CHEATERS'. If you are attracted, seeing the 'low rate' , you will regret, when you will lose your money. If you complain about the hotels hundreds of different problems, they will take your money and then kick you out WITHOUT REFUND, This place is very UNHEALTHY [Room has 'BLACK MOLD', full of patients (not sure COVID patients or not), staffs don't wear masks, use no sanitizer etc.], UNCLEAN (no room service, no maintenance), UNSAFE (full of immigrant workers and your car can be broken). Here is my story – I stayed there for a couple of months. When I complained first time, to remove the 'BLACK MOLD', they took no action. Apart from that, I also complained about - 'HEATING' is not working, rainwater was coming inside the room, someone trying to break my car at night, they took no action, rather started threatening me. Finally, when I complained again about the BLACK MOLD, they kicked me out on 16th Nov, without REFUNDING the 10 days advanced payment (I paid for 28days, till 26th Nov). Also, they didn't refund 1st month's taxes (as per the state occupancy law if someone stayed more than one month, they need to return taxes). Now I need to go to the court to recover my money and need to file a complaint to MO-AG's office. So, if you go there to stay, instead of saving, you will waste more money and time, finally regret “why didn't I go to a better expensive hotel”.

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Hotel Info for Travelers

Highest PriceVND 4,554,667
Lowest PriceVND 1,525,637
Number of Reviews 108
Number of hotels5
Average Price(Weekday Night)VND 2,509,789
Average Price(Weekend Night)VND 2,760,118