Guest User
May 8, 2024
What a miserable experience we had. The hotel is refurbishing their rooms, we had to change our room three times in four nights. The first night when I turned on the water in the sink the water went all over the floor, the pipe was not hooked up! We ended up having to move all of our stuff. The next day we had to move because that floor was going to be under construction. When we moved and after a long day, when we got to our new room, the TV didn't work and the AC unit didn't work. So we moved again. In the bathroom the wall-mounted hairdryer had not been installed, it was loose fell off the counter when used. Also, we ended up going to the grocery store for breakfast items because the breakfast was so poor. The night staff was very helpful taking care of us but the attention to detail during their renovation was horrible. We understand that numerous customers were complaining to the front deck.