Anamar Zante Hotel

The staff was absolutely amazing here!

We picked this hotel as it was 4*,and we had stayed at the 3*Contessa in Argasi previously. Compared to the Anamar the Contessa is a 6*!! The Anamar was a disaster from the start, on arrival you are asked to pay €7 per night greek room charge as the hotel is classed as 4*, a total of €98 for two weeks plus a charge to pay by card (altogether about £90). Our room was not bright and airy with a pool or garden view as advertised but very dark and brown, looking out to a hedge with a road beyond the hedge. When the shower was turned on the pressure sent the shower head spraying all over the tiny bathroom, but as the drain was located sloping up from the tiles it did not drain away. The bar pushed cocktails but had no tomato juice for my Bloody Mary so I opted for a glass of wine, no wine either. No WiFi in our room- told to go out on the balcony but that was no good either. We ran out of toilet roll by day 3 no spares. I contacted tui as our room had all these faults and no clean towels after 3 days. At breakfast the following morning I was approached by the manager who demanded I should have spoken to him before tui, I had and they had supposedly fixed the shower and offered to mop the floors every time we showered if we went and told them. We were moved to a brighter room with a pool view. Over two weeks our room was not touched on 4 days, 3 times I had to go and ask for clean towels and toilet rolls. After the first week there was only us and one other couple on the hotel, the breakfast buffet disappeared and we had to ask for what we wanted in the morning and wait for the manager to make it. During a thunderstorm water got into the electrics and set the fire alarm off twice one night. By the last couple of days it was just the two of us and all the sun beds were stacked up apart from 2, the tables and chairs in the dining room were stacked round our solitary table. It felt like we were an inconvenience. We have stayed in better 1* & 2*hotels than this supposedly 4*. On the plus side, the pool area was ok, good for a swim. The little bakery next door had good coffee and bakes. Argassi itself is full off lovely restaurants, cafes and bars. Zante town and it’s nice harbour is about a thirty minutes walk away, or €2 on the local bus.

The hotel was dirty and with no attention to anything. At our arrival we went to the pool in order to enjoy some time of relax while waiting our room cleaning, and since the beginning the situation was clear starting from the pool: most of the umbrella were broken, the mattress you can see in the pool photo here on ******* positioned on pool chairs were broken too. At 15 we get our room and the level of dirty was quite scaring with hairs of the other guests everywhere together with a smell of old forniture, towels were dirty (we asked for a change but the others were dirty too), the toilet so small that only one person can stay inside, obviously also the toilet super old. The wi-fi in our room was not working, while it works in the hall, we asked for an explanation and the manger said it was normal in Greece, I understand that may not have 5G connection but wi fi is a basic service, they could fix it with a simple signal repeater. Many times during day and night the electricity shut down. we really don’t know what kind of luxury they have in their minds while writing Luxury hotel on the website. Guys Stay away, because the island is amazing but this hotel is not.

Friendly and helpful staff. Breakfast buffet always stocked with usual items. We were a small group of two but noticed there was plenty of areas fir grouos to meet.

Had the best time at Anamar. The staff were fantastic! Very welcoming. Very helpful and gave us lots of information about the island and gave many suggestions on what to do and where to go. The hotel itself was good, lovely pool, good bar but in some areas looked a little bit dated. Close to shops and great restaurants and we felt very safe and welcome. Would definitely recommend.