TRH Tirant Playa

Positives: Food was fine for the early booking price, and the surrounding landscape is beautiful. Facilities were acceptable for what we paid. The location is peaceful and calm, close to Fornells port, which is nice if you’re looking for a quieter stay. Being on the north side of the island means south coast beaches are a bit of a drive — around 25–30 minutes each way. Negatives: While the location is near Tirant beach, the sand is darker and there is a lot of uncleared seaweed. We also noticed ants inside the facilities. From the start, communication from reception was inconsistent and frustrating. At check-in we were told there would be no cleaning or towel changes during our 7-night stay unless towels were “very dirty.” On Tuesday, when we requested fresh bath towels, we were informed there would be a €3 charge. We also paid €6 to rent a pool towel, but this deposit was never refunded at check-out — something that had not been mentioned beforehand. Obtaining the pool towel became a repeated hassle: every time we asked, the front desk said it would be ready in a certain amount of time, but when we returned, it still wasn’t available and we were given yet another time to come back. This happened at least five times, and the towel was only given to us after several days. Strangely, on Wednesday our flat was cleaned and towels replaced without warning — despite being told earlier that this service was not included. The all-inclusive package was limited to just three meals per day with no snacks, and desserts were always the same with no variety. The bar and restaurant appeared understaffed, there was no entertainment, parking was limited, and overall the front desk staff were not particularly helpful or clear with information.