Vibra Caleta Playa Apartamentos

Location: Highly praised for proximity to Sa Caleta beach, nearby amenities , and accessibility to Ciutadella and beaches.

Tired place. The management company has bought 3 hotels & encorporated them into one larger complex. However, they have chosen not to carry out any upgrades or renovations, which are desperately needed! This is at best a 2* Hotel currently, but could be so much more! Jet2 Photos are very misleading - be warned. They show newly painted areas, rooms & decked areas around the larger pool (now covered with horendous fake grass which is boiling!). The rooms are dated, very dated! There are staff & equipments white sheds dotted about, which need removing & central areas between what used to be the old separate hotels are needing renovating. Food is average, but queues at breakfast were unacceptable...we did tell managers! The area is very quiet - mostly hotels & residential, no cafes, bars, etc & lacking spuermarket choices. Buses were superb & a visit to Ciutadella is a must. The coves & bays are beautiful. Staff do their best at the hotel & are very frinedly, but Reception staff could do much better. We asked to move room as we were really disappointed with what we were offered, compared to advertised photos(!)...and we were promised a call back by Iris - it never happened. Weather was superb & hot, hot! A week was enough here, we had a good time as a family, but we would not return here unfortunatley.

We stayed here for a week as a family of 3 with our toddler, the surrounding area is beautiful but the hotel, not so much. We arrived and our room was still dirty, despite having to wait even longer to check in as the room was “still being cleaned”. The bathroom was full of hairs and still had old soap on the wall. Food reminance was in the cupboards and drawers in the kitchen. And the cot provided was filthy and broken - which to be fair was changed once addressed. However, still had stains all over the netting. We also didn’t see the pool get cleaned once during our stay - tiles were broken and there was grit on the floor of the pool. Not ideal for anyone, but especially broken sharp tiles in a children’s pool. We were in two minds booking this due to the mixed reviews, but now wished we had listened to our guts. Not the level of cleanliness we expected for over £1200 for the week.