Copperhill Mountain Lodge

Hotel has a lot of potential but needs improvement. Pro’s - we had largest room and it was nice and spacious. Very comfy sofa, and good Tv and PlayStation facilities. Ski hire very easy Shuttles very easy Spa - brilliant for kids. But needs better cleaning Spa treatments - mediocre but surroundings v nice. Cons: Food - breakfast good. Lobby food ok. Evening menu not ideal. Bizarre combinations and lacking variety and simplicity for post skiing meal. The restaurant itself is nice to sit in and friendly service. Room cleaning not great. Left over meals not taken away. Beds are not the quality expected and rooms need better soundproofing. If the food was better we would consider returning but as other restaurants are so far we’ll probably try another place.

Fabulous stay with lovely food and very friendly staff.

Loved it. This is the second time, and we enjoyed it as much The staff, despite the age, are very good, professional, and friendly. The location is great for skiing in and out. Ski hire at the hotel, spa, bar and restaurants. The only downside is that if you don't have a car, you have to take a taxi to visit Åre town, which is worth a visit. Breakfast is very good, a good choice for everybody, we did not need much lunch after filling up for breakfast. Might come back in the summer again

I visited the Copperhill mountain lodge with my family in February this year. We were under the impression that the parking was free. However, it’s only free if you register your vehicle at the hotel’s reception. Unfortunately, the hotel doesn’t tell you this when you arrive and so we received a £60 parking fine when we arrived back in the UK. I contacted the hotel but was told that I should have understood the parking information in the carpark even though it was in Swedish. Given that many of the hotel’s guests don’t speak Swedish, the duty of care to non-Swedish guests leaves a lot to be desired. I won’t be spending my hard earn money there again.

Situated with a unique location and services as ski-rentals, spa and other facilities. Generally some wear and tear in the public areas and hotel rooms. The hotel over all could really need some refurbishing. Bring earplugs if you want to sleep well. The noise isolation between the hotelrooms are not the best. The same goes for the beds. The restaurant that also is used as a breakfast hall could have had better hygiene. A lot of stains on furniture and floor also during dinner. The service level in the restaurant is sadly not what one would expect with some few exceptions. We were lucky to not have booked half board, there are far better restaurants down town. I guess due to lack of competition, given Copperhills location, the price for staying could be reasonable, but the overall quality of the stay does not.

Overall the hotel is lovely, it has a great ambience, beautiful location and modern facilities. We had the skiers bliss package that we thought was fantastic value with both breakfast and dinner included. We stayed in a steel room with a view out the back of the hotel. The room itself was clean and had the lodge vibe that you would expect. It was spacious for 2 people and we loved how quiet it was. My only minor complaint about the room is the bed- I know it is common for hotels to have single beds, but this was one of the first hotels we stayed at that had not fully joined the beds together (despite us requesting a double room). The restaurant was really relaxing and the food was excellent. Sadly the staff are not aware of the difference between vegetarian and vegan and I had to explain this to different people a number of times. Although this is not something I would usually mind, I contacted the hotel prior to my stay to make sure they could accommodate a vegan diet and they said they could and asked me to make a note of it on the booking. This note made no difference (or was ignored) as I still had to tell staff each night and there was a lot of ‘back and forth’ to the kitchen to work out what they could make me- just took away from the professionalism a little. Surprisingly however, breakfast had lots of choice for vegans and was delicious and clearly labelled. We used the spa each day and loved it! They had rules written about certain times that were ‘adult only’ but these were completely ignored by a number of guests and the staff did not challenge the people who had their children with them. We didn’t mind but if you are specifically looking for a child free spa, you may not find it here! Having the ski rental shop in the hotel was very handy and the fact you can ski straight out the hotel was an added bonus.