Baymont by Wyndham Ardmore I-35

Nice staff, worked for us and no surprises!

It appears the managers live on the property. One would think they would maintain it better. Bathroom paint peeling. Carpet dirty. Odd chair in room had leather nearly peeled off - would not even make it as a Goodwill donation. We entered from three wide open doors - keyed but left open. Anyone could just walk into the place. Breakfast was awful. Two child type cereals. Toast with nothing to put on it - no butter, no jelly, just bread. Make your own waffles maker. Juice was not real juice. No hot chocolate. No tea. Ugh. It appears Boarder's (Cobblestone) is expanding nationwide. Suggest they first maintain what they have.

I always book mobility or handicap accessible rooms when I'm not sure a hotel will have an elevator or not. I have some physical limitations that makes stairs very difficult. So i booked a handicap accessible room on the first floor and specified all over my booking no stairs. I even made the note on the check in information sent directly from the hotel the morning of my booking. When i arrived i found out they didnt have an elevator only stairs and had put me on the second floor. They refused to honor the room I had pre paid for or to accommodate the no stairs because I had booked through a 3rd party and not through them directly. They refused to move me to a room on the ground floor unless i paid 40 dollars more for a suite. They were completely focused on getting more money and didnt even acknowledge the reservation details as valid. It was very upsetting and frustrating. If you have any kind of mobility issues or disabilities I would call ahead of time and make sure they have you in the correct room and even then if you use a third party booking be prepared for them not to honor it or acknowledge it. On top of that everything was gross and ill kept and the bed was EXTREMELY uncomfortable. Between the difficulty with the stairs and how awful everything was we left the next day and didn't stay for our full stay.

decent place for the money

When I showed up they couldn’t find my reservation. Supposedly they attempted to call me and had moved me to another hotel. The other hotel had no record of my reservation either. It was a very bad experience.

Staff was friendly. Could use updates.