Hotels with Parking in Arcore

We booked 2 rooms at the hotel for our family. I received an email 2 days before check in that due to overbooking we were being moved to a different place. The hotel then followed up the day before about this change. We checked in at the BorgoLecco and then we’re told where the other location was. The directions were not clear for someone unfamiliar with the area. A map would have been nice. I ended up pulling it up on my phone so the reception could show me where it was. The new place was called Casina San Giovanni. It was about a mile away. It didn’t feel like a hotel but more like an Airbnb or a small apartment. It was nice, but I couldn’t get the A/C to work in either room. We opened windows and that helped. Also the amenities were not consistent or good. One room only got lotion and body wash. The other room got a larger bottle of shampoo but I could t get it open. Both rooms had a bidet as well as a washing machine. Also equipped with a small kitchen. The rooms were a little noisy. I could hear people walking above us or water frequently running. Also we had a promotion that offered free breakfast when we booked, but had to go back to the hotel for that. So we had to drive for the free breakfast. The breakfast was pretty good. We enjoyed the croissants, meats, cheeses, and waffles.

Bel posto. Da fuori sembra una struttura condominiale, con tante piante e un ampio parcheggio. L' insieme dell' albergo è ancora dell' epoca dei primi del novecento, molto raffinato. La camera, anche se minimalista, ha tutti i confort del caso e, a novembre, ottimamente riscaldata. Non ho mangiato lì, per motivi personali, ma, a occhio e croce, non deve essere poi così male. Per ultimo, per i cristiani praticanti, la chiesa è appena fuori dal cancello:-)

We should start clarifying one thing: it is not a 4 stars! The characteristics are at least those of a 3 stars. Unfortunately, the experience was not positive, in fact. I was hosted with my children for two nights. We found a scraper and the room was not clean, though we had noticed it, the only service provided was to change the towels and the beds reset. Nothing else: all the dirt on the ground, in the bathrooms and in the baskets, remained where it was; unacceptable for any hotel, let us imagine for one who shows the four stars on the signs; breakfast was little assorted but it was enough. I really regret having to give this negative opinion, but given the expectations and the price paid (this is 4 stars), I couldn't do anything else.