Latest Reviews for Arcadia Hotels

Residence Inn Pasadena Arcadia
4.2/582 Reviews
First, the good: The staff we encountered were welcoming and helpful at every turn -- check-in, check-out, breakfast, and housekeeping. The bed was comfortable and we slept well. The AC controls worked very well. The hotel, located off the main road, is quiet. And the smart-TV feature was a nice surprise (meaning we could tap into our own Netflix and Prime Video accounts at night.) The bad: The bathroom is a disaster waiting to happen -- the tub floor is exceptionally slippery and there's absolutely nothing to grab onto for balance, creating a very unsafe situation. The unusual exterior-facing layout of the multi-building compound felt much less safe than a conventional self-contained high-rise hotel -- break-ins could easily happen without anyone seeing and, even though the weather was pleasant, we did not feel safe opening the windows at night. Parking (for a $15/daily fee that we were not prepared for) is difficult to find -- one night, we were lucky to get the very last spot on the entire property. Lastly, although the breakfast was adequate, it was also annoying because the hotel's sound system was competing with audio from two televisions, a cacophony of sounds that was anything but pleasant. (One morning, when I brought this to the front desk's attn, they turned off one of the TVs, but the next morning, it was back on.) Who wants to hear sound from three sources at once?

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