Dormio Resort les Portes du Grand Massif

Separate building to the resort Be careful booking this location the room and resort were great but our building was under separate ownership which meant it was fully self catered the there were no towels no sheets for the beds only the duvet and pillows which were stained and not pleasant to sleep on. We found a cockroach in one of the kitchen appliances and there was no way of getting service from reception as they had nothing to do with the building/room. Be careful staying here

Stayed half board in 3 bed apartment with 3 friends. Loads of space, well equipped, amazing views of Flaine Ski Resort from balcony. Breakfast was superb self service buffet with plenty of choice. Dinner was good. Three courses. Drinks to pay for. Bus service great. Not an apres type town but we weren’t after that anyway. Highly recommended. Would love to return.

I stayed with a friend and his two grown up lads in a 3 bedroom apartment which was perfect for our group. We had great views of the whole resort bowl and the golf course behind. Snow conditions permitting, it was ‘ski-out’ using a path just across the road that connected to pistes lower down in resort. Be careful of rocks here as the snow melts! The resort is definitely not ‘ski-in’ as stated, as there are no lifts or pistes above it. The location is isolated as the free ski bus stops by around 1830 and there are no public taxis in Flaine. The walk back from the centre would be difficult in ski boots as it is essentially 3km up the steep winding public road. Après-ski therefore is limited but there is a supermarket within about a 15m walk and a decent restaurant (Ancolie) with 24hr pizza vending machine outside less than 10mins walk! Booked on half-board terms through SunWeb, we had access to the restaurant for breakfast and dinner. However because it was very quiet, food items were reused from day to day including the hot breakfast buffet which was reheated still in its serving tray from the day before. This included the boiled eggs, sausage and bacon which concerned me in terms of food hygiene. The restaurant was closed one night due to staffing issues. We were given good warning of this and offered an Italian takeaway delivered to our apartment with wine, which we found perfectly acceptable. On the whole food was good, often traditional Savoyard fayre and definitely couldn’t complain about portion size! The resort has a great spa, pool and gym with floor to ceiling Mountain View’s that will help revive weary limbs after a hard day’s skiing! On balance the resort gives you more independence from a traditional hotel with the benefit of half board if required. There is a bar with a large lounge and pool table. Opening hours are limited, there is no lounge service outside of these. Guests would definitely benefit if Dormio ran a subsided shuttle to the centre, or even a free one as offered by other hotels in the resort!

The accommodation is clean and has wonderful views, but unfortunately the staff cannot be bothered to help with simple requests. The pillows provided are flat, so we asked for extra only to be told in a rude manner that only 1 pillow per person. The off hand tone of the receptionist lets down the overall experience. Bulbs were blown in the bathroom but we didn't bother reporting it after dealing with the receptionist earlier in the day. There is no need for rudeness. Visited this property 9 years ago, but now it's looking a bit tired.

A good holiday for skiing. 12 of us stayed at the Dormio Apartments (self catered) with nice views overlooking flaine and ofcourse the awesome Mountain range. Apartments are fairly well kept, clean as you would expect. Could have done with more and thicker pillows but thats a minor point. Skii rental and Restaurant was literally 20 meters away next door. Also they have a pool, sauna, steam room and jacuzzi but i personally found the pool and jacuzzi to be a little cold, possibly due to the energy saving measures in place across France due the Ukraine war. The bus is just a walk down the path that takes you to different stops around the resort and to the skiing area. Also they built a path from the apartments allowing you to ski down through the trees to the main lifts which is awesome. The resort has Bars/Restaurants dotted around the mountain you can ski or snowboard too if you fancy a steak, chicken and chips and a beer :) Shops close early around 8pm compared to other resorts ive been too and sometimes difficult/expensive to get Taxis around the resort in the evening...likely to encourage walking. Shout out to the Resort manager Mirjam for kindly offering to pick me up in Sallanches and dropping me off right to the door of the apartment; after i flew to Geneva and the 1hr 40 minute train journey from Geneva Gare Cornavin Station. Its difficult to find a last minute transport or taxi to Flaine from Cluses, magland or Sallanches so this was really appreciated! Definately plan couple of days ahead if your thinking of travelling by train, taxi or coach because transport can be limited to Flaine. If you plan to travel in your own vehicle definately take winter tyres, tyre chains and a jump pack as backup as we learned the hard way trying to get out of flaine :) Overall, in my experience it was good and would recommend to anyone. Get your Boots on and give it ago!!

Great place to stay. Ski 2000 shop on site for your hire gear etc, friendly and helpful staff. Resort and apartments nice and clean and tidy, Reception staff couldnt have been more helpful with our problems in the week. Nothing was too much bother they went above and beyond for our large group. Thankyou very much. The restaurant and bar staff were helpful and professional. Swimming pool great gym sauna availiable as well. Granted it is away from the main town but a good nights sleep here peaceful.