Poolewe Hotel

Lovely location, food basic but cooked to order and good portions . Downside they clearly don’t like tourists if the banter at the bar was anythin* to go by. Bad mouthing most nationalities , English in particular and if you have kids they language completely inappropriate.

The hotel is in an amazing setting looking out over the beautiful lock Ewe. It was a great base for us to go walking around the stunning hills that surround it. We enjoyed good food, nice homely rooms and great service throughout our stay

Good stop along the NC500 route and room adequate. We were put in an accessible room which wasn’t a problem but sink and shower set-up were tailored for that. Evening meal was pleasant. Left some designer swim shorts in the room and returned 30 mins after check out. The room had been cleaned and the shorts were missing. Asked staff and cleaner if they had seen but they said no. Upon returning home and unpacking, shorts are nowhere to be seen so must have been taken by staff. I emailed asking if anything had shown up but never got a reply. Very poor customer service and I can only assume they were taken when the room was tidied. So please make sure you keep an eye on your items and don’t leave anything behind as it will not be found!

Day six of our NC500 road trip. Poolewe is a small place and really, this is the main hotel and I guess it's OK. We arrived mid-afternoon and were shown to our 'family suite' in the adjacent building. This was really a two bedroomed apartment with lounge and bathroom - there is a kitchen but this was locked with a padlock! What can I say......? The bedroom was cold and although the radiators worked in the other rooms, this one didn't. The bathroom was clean but old and the lounge had a TV with no remote and a very dirty sofa! We played darts and pool in the bar and then had a very, very nice dinner in the same room. My gammon, egg and chips were fabulous and my wife's steak & ale pie very tasty! We watched the Scotland v England match later and the result wasn't best for the locals!! The staff were friendly and chatty - no complaints, The bed wasn't great but we did sleep with full stomachs and a bottle of wine. I told the manager as I checked-out that the owner needed to spend some money on the accommodation. He declined to comment but it's pretty obvious. The food redeemed the experience.

Poolewe is a very small place so the hotel was remarkably busy. A small hotel but probably fully booked the night we were there. It is an old building and the inside was fated and a bit shabby. The welcome was warm and check in easy. No lift so we had to carry bags upstairs. Room was quite big but a strange shape, the bathroom was at the end and the door didn't close properly. The floors creaked and the furniture had seen better days - drawers didn't close properly etc. The internet/wifi was hit and miss at best. The dining room was quite busy but the service was good. However, it needed a good clean, eg dead flies on the window sills, spiders on the ceiling, windows needed washing. The food was tasty and plentiful. Breakfast was a fairly basic affair - the cooked option was good but little else available. It was probably overpriced for what it was, but was the only accommodation in the village,as far as I could see.

Disappointing stay at Poolewe, entire hotel needs updating. Our sea view room needed a deep clean- bath had ring of dirt round it, the bedding was ripped and needed binned, carpets were dirty and the toilet was disgusting. Housekeeping staff need trained. Such a shame because the setting is beautiful, owners need to invest some money!

Hotel in great need of some tender loving care. Furniture old, tired, main lounge stunk of very stale old smoke. Rooms not as per pictures. Not the cleanest, we were there 3 nights and room not cleaned. Dead flies everywhere. Curtains hanging off the wall in main dining room the whole time we’re we’re there. Staff were great and the only asset of the hotel besides location, this could be a fantastic place if it had a bit of a refurb. Definitely more a 1 or 2 star at best not a 3. Stayed at Bettyhill before here which is only a 3 and in a completely different league. Save your money and stay in Gairloch which is a few miles down the road. Breakfast was adequate and overall good. Staff really did try and make you welcome. At £140 per night though very over priced for the state of accommodation.

What a dump. No one on reception when you arrive. Dirty sheets, bulb missing from light, toilet cistern moves when you flush, filthy windows. Dead insects behind the chair. Shelf in bathroom was so loose you couldn’t put anything on it. Carpet needs shampooed. Coffee machine at breakfast was broken. Don’t waste your money staying here

We were staying at a local b and b and went here for an evening meal. I would recommend booking as it fills up quickly as not many options in the area to eat. It's got an extensive menu and good local beer in the bar. I would recommend not having a starter as the portions are massive. Hubby had the steak pie and a side of onion rings. I had the cheesy pasta with a side of halloumi fries. All food fresh and tasty and great staff and service.