Almyrida Village and Waterpark

Staff: Consistently praised for being friendly, helpful, and attentive, with particular mentions of Kiki and her team.

Went for a week at this hotel on an all inclusive package. The room was basic and a little shabby in places and the bathroom was tired and the shower wouldn't regulate the temperature. Initially I thought the cleanliness was ok until I spotted a full siz cockroach crawling across the floor of our room. The food was basic and often cold but worse of all my wife had chicken one night that was hard and tasted off, she ended up being very ill which ruined her holiday. When I complained to an Australian woman at reception it was total denial, no empathy or kindness just hard nosed denial. Later that evening the manager offered to let us stay longer in our room as my wife was sick but the Australian receptionist put a kybosh on that so my wife has to spend 4 and a half hours on a sun lounger outside before our transport arrived. Resort is nice and the bay is stunning And the view from the hotel is stunning but the general amenities are old tired and in some places dangerous like open bulb holder on a walkway ready for a child to stick there finger in and be electrocuted. And a lot of the outside walkway lights weren't working. I also spotted some bad trip hazards around the site so watch out! Overall experience was rubbish and you could do a lot better going somewhere else.

Friendly service, professional approach to visitors, everything is realized with expectations, especially Sandro, a man from everything, I heartily recommend