Ciudad Juarez Apartments

¡Wow this hotel! I was surprised freely at my stay. A step from the CAS and consulate, you will find a hotel where your staff is committed to making your stay the best. We had to travel to Juárez to do some formalities and honestly the heart was loaded by so many pendants and by the formalities in itself. This place was a remant in the middle of so much stress: a super pleasant staff that with a smile will help you; clean, comfortable rooms and with what is necessary for your stay; a delicious breakfast (I don't know if it's because they do it with much love, but since they serve you it's beautiful); an ideal location if you go to formalities in the US Embassy, additionally that a shop with shops and restaurants is a little bit further. In conclusion: a SUPER hotel recommended for your stay in Ciudad Juárez. Mesaluna: ¡thanks, thanks, thanks! They are a GRAN hotel :)

The hotel is very well located. Near business and crossings border. Clean, Good Located, Insured, Good Service. The staff is very friendly, and the price is quite accessible for what is managed in the area

Let me start with the negative points. Most hotels I stay at provide refrigerators in all rooms. For some crazy reason, this one does not have them in rooms with 2 queen beds. The only way I could get us a room with a fridge for our party of 3 adults was to book one with one king bed and a sofabed, which I did. (For future visits, I really wish they’d put refrigerators in the other rooms.) When we returned to the hotel after dinner and a show at 10:20 p.m., and we started getting ready for bed, we realized that the sofa bed had nothing for sleeping—no sheets, no blanket, and no pillows! I called the front desk. They said they would send someone up. However, they called back and said the people who could handle that had left. I said we could make up the bed if they would provide what we needed, but they said they did not have the sheets, etc. Over the next 40 minutes, there were three or four calls, during which we were offered to move to another room (who wants to do that just as you are getting ready for bed?), and the room still would not have what we needed! Or we could have 2 queens but no refrigerator. They even offered an “upgrade” from the “deluxe room” we had to a suite, but it would still have one king plus a sofabed with NO SHEETS, NO BLANKET, and NO PILLOWS! Finally, around 11:00 an employee arrived with a set of sheets, blanket, and pillows. He and I made the bed together. If, when I called the first time, they had said, “We’re sorry,” and immediately sent up what we needed, I would have been a little annoyed, but not so much. But spending 40 minutes in complicated negotiations in a foreign language is not my idea of settling down to go to sleep. I thought they owed us a rate reduction for the inconvenience, and I requested that the next morning. My request was passed on to the manager. When we checked out (after 2 nights), I learned the answer was no. The desk clerk said that manager had said it was not the hotel’s responsibility to have beds ready for guests(!), “we are not a full-service hotel,” and that they had had no idea that we would need the sofabed. (The reservation was for three adults. Did they think we would have a ménage à trois in the regular bed?) Other than the above, everything else was great! This is a new hotel. Everything in the room and public areas looked brand new. The mattress and pillows in the regular bed were very comfortable. My friend reported that comfort in the sofabed was so-so. Lots of light in the bathroom, and the shower was great. I would describe the fridge as half-size, larger that most hotel refrigerators; it even had a small freezer. Location is excellent, much closer to the border (think taxi fares!) than the hotels near the U.S. consulate. Some excellent restaurants, including Rocco Cantabria, are a few minutes’ walk away. There is a small Oxxo convenience store at the gas station across the street, and a Farmacias Guadalajara location a few blocks away (which we did not visit) is open

Recently renovated hotel, so everything feels new .... very comfortable and clean room, ... some details that bothered me; I had not touched a hotel that would force you check-in until 4 pm, reserve a two-bed room and I had not touched me at any hotel that told you they would charge you for a third adult, I annoy the comment (although we were only two), and the last touched me a few people who were drinking alcohol in the front parking ... for all the other OK.

The hotel is located in the heart of the city. It is the best of all hotels, crossing the street remains consulate, the mall, medical examinations, no taxis need to be taken and no way to lose, you can reach everywhere walking and in three minutes, the bad thing: The room is not perfect when you arrive, the coats smell bad, and there is no daily cleaning!!! The price is accessible.

I stayed 4 nights in this hotel for a work trip; when I arrived, as it is fashion for this ”new normality”, I received a doctor, or I hope it was, and took temperature and a dose of anti-bacterial gel; The room was very comfortable and the room was very comfortable. maybe I could bet for packing with some sticks and ornament plants and lighting part of the lighters... As for the room, it is pleasant, a quite comfortable bed, a desk to work, a cable-signal TV, i.e. passing, The hotel was very comfortable and very comfortable. The SARS-CoV-2 pandemic is the subject of this SARS-CoV-2 because it is the format that it is taken to the room, perhaps this is the reason that it gets something cold and because it doesn't know as rich as when I was in the dining room. It is a very recommended hotel in which guest****.

The hotel is very comfortable and comfortable. Ironically, my only comment would be on the bathroom grid doors. In my case, in addition to heavy, grids to move them are not so functional and it makes it difficult just that, grab the door to move them. In and by the way everything is very good and functional.

OK folks. So, Juarez is weird. Stay at this hotel and you won't be sorry. We started out at a neighboring hotel and let's just say it was GROSS. The Courtyard is - of course - ideal for business travelers but it suited our needs perfectly. So glad we moved. The location makes it nice for anyone with business at the US consulate. There's a nice lobby and restaurant, with amazing staff, and that makes it a great place to while away hours awaiting consulate BS. Please don't stay at ANY of those yucky places closer to the consulate. YOU'RE WELCOME, no seriously guys I wouldn't wish that on my worst enemy. Those other places are NASTY. The Courtyard is clean, hip, convenient, spacious. No need to look elsewhere!

On 19 October he called to ask the booking process, we shared the account and clave to make the transfer, at 5min the deposit was made, we talked to confirm the payment but they did not answer and after several times of Marking had to answer the calls they were told that the payment had already been made and commented that they could not confirm because their counter worked until 4:00 pm, it can be noted that there was still 20 minutes before 4:00 pm, After continuing to insist that they could confirm the deposit made for a night's reservation the young receptionist was only replied ”if”, ”no”, ”if”, that's all I can help, i.e., I did not answer the question if the deposit was already left and that confirmed the reservation, I continued to answer ”if”, ”no”, there is something more in which I can support it, I hang and had to mark again and when I answered I knew it was me again asking for the confirmation of the The hotel was very comfortable and the hotel was very comfortable. Then let us pass to you.

The room is OK, in Juarez should be worth the price. Breakfast included, restaurant on the first floor, very close to the Liverpool supermarket, there is a food street, Chinese restaurants, shopping is very convenient.