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The hygiene of the room was good, but we booked a room with two beds. The distance between the two beds is so small that they feel like they are connected together. And because it is a resort hotel, there is no place to put the computer in the room, and there is no decent table. It seems like people over there don't use computers at all when they're on vacation. In addition, it took me a long time to find the charging socket. It was on the side. A small socket on the side of a tree-stump chair. The panel of the socket falls off as soon as it is plugged in. The shower room has no curtain or door.

After reading some of the reviews before staying at this hotel I have to say I'm not surprised. I totally agree with the comments that this is not a true 5 star hotel at all. The positives are the location, the pool area and the rooms (to an extent). From one way its only a short walk to the medina and from the other it's a short walk to the beach bars. The pool area is well maintained and very attracting. The rooms are a good size with comfy bed and powerful shower and they are very clean. However, we started off by having to change rooms as the room we were first given had a chipped bath - all the paint had come up off the bottom of the bath so it was unusable, the staff solved this pretty quickly by offering us a room of the same standard one floor above. Nevertheless, I find it shocking that a 5 star hotel would not maintain their rooms in the first place. We found the cleaning staff and concierges very friendly. Some of the breakfast staff and beach staff, less so. One day we sat on the beach beds and felt looked down on and were not treated as well as some of the other guests. This really put us off and prevented us using this area again. Not sure if this is because we are a younger/mixed couple? Overall, the hotel is lacking in a lot of areas and the Accor group need to look into this. I would definitely visit Essaouira again but would probably rent an apartment since the beach and medina have so many options anyway!

In a good local hotel, wake up in the morning by the seagull, breakfast to the restaurant on the top floor, facing the sea, the waves rolling, the seagulls coiled, the sun is shining, it is difficult to describe the beauty.

Unglaublich schöner Innenhof mit Blick in den blauen Himmel mit 3 Galerien. Hier gibt’s einfaches Frühstück. Kaffee mit Heißer Milch und 2 typische marrokanische “Pfannkuchen” oder so etwas ähnliches und frisch gepressten Orangensaft. Honig, Marmeladen und Butter darf man sich selbst nehmen. Es gibt noch grüne Oliven, Tomaten u Gurken u gekochte Eier. Es gibt in einem 2ten Innenhof ein Restaurant mit offenem Kamin. Abends Ende März ist es trotzdem irgendwie schön am Feuer zu sitzen. Essen ist gut, auch der marrokanische Wein ist zu empfehlen. Auf dem Dach des Hotels kann man sich auf einfachen Loungesessel im Schatten entspannen oder auf Liegen Sonnenbaden. Die Lage ist unweit vom Südlichen Tor und perfekt gelegen. Der Charme des Hotels ist sein altes Gebäude. Dementsprechend sind aber auch, die in Neubauten standardmäßig angebotenen Ausstattungen wie Fernseher oder Klima, oft nicht mit dabei. Einfache Zimmer mit Kleinem Schrank, Tisch und Couch, Ablage und eine große Matratze. Einige Zimmer liegen nicht zur Gasse, sondern zum den Innenhöfen. Trotz hölzernen Flügelfenster und Tür teilweise nicht so hell. Das Bad spartanisch mit Toilette und Waschbecken + Dusche; jedoch bei mir ohne Duschvorhang. Durch einige Tagesausflügler aus Marrakesch teilweise auch nachts und sehr früh nicht zu überhörende Abreisende. Mir war der Flair wichtiger, als der für mich normalerweise gewohnte Luxus, den ich sonst auf Geschäftsreisen einfordere. Als Bayer kenne ich das Glockenläuten der Kirchturmuhr; hier ruft der Muezzin bei Sonnenaufgang zum 1.mal relativ leise und dann noch 4 x bis Sonnenuntergang.

It’s okay soon, the hotel in Morocco is basically the same, and there is a small episode in the middle. We waited for the kung fu waiter in the downstairs to think that we checked out and left the things in the room, but it’s all right. Looking back, everything else is ok

Well... Where to Start ... I ve been taking group of 22 dancers to Morocco for more than 22 years ... This year we planned Essaouira ... As I worked in collaboration with Hotel des Iles before... I just expected the same welcome we used to get ... But it looks like they have a New Manager who seem to know all and nothing at all ... Our Food during the week was appalling and a mediocre Tasteless with tiny portions and Dry ( Hardly any sauces served) .. That s such a shame as we re in one the best countries of the world when it comes to Food and welcoming ... Plus we had consistent comments on the dancing elements.. why were people dancing ( even in our initial emails it states the purpose of the visit ?????? ( what this got to do with him .... ff..... knows) But I ll have to give credit to the Friendly staff who never fail to please the group.. I don t usually leave Reviews But I feel this needs to reach the main Boss of the Hotel ...

Riad Chbanate is amazing! Every Riad in Morocco astounds me with its style, graciousness, and comfort. With gorgeous architecture, the rooms at the Chbanate are more romantic than most, and I think it would be perfect for a honeymoon. But even at 72, I could appreciate the sensual decor. Service exudes that Moroccan warmth. Smiles abound, led by the irrepressible Samira, who was very charming. Greg and Hichen were also helpful and fun. Breakfasts were delicious and elegant, served in a lovely room off the courtyard. We had a perfect stay. The Riad Chbanate was so wonderful, I could spend my entire holiday never leaving the Riad, except for dinner and to listen to music. It is a great place for a respite.

Right in the heart of the medina, it's very clean and the staff are very friendly. A beautiful location too. Can't complain about anything.

Stayed at Essaouira Lodge in August 2022 having booked it 2 years prior but postponed due to COVID. At the time of original booking we were impressed by the other reviews all saying how flexible the resort was, especially the shuttle service to and from Essaouira. Unfortunately this was not the experience we had - shuttle spots were limited and timetable was inflexible and we very much felt like times were engineered to keep you at the lodge for meal times, alternative being that you would be stuck in Essaouira for minimum of 4 hours. And that was if the shuttle ran on time which it did not. Local taxis are ”not allowed” to go to the resort so the only alternative are expensive tourist taxis. Food and drinks at Essaouira Lodge was nice but quite expensive, a family of 4 evening meal costing approx 80Euro not including alcohol. The staff were all really nice, but the service was less than ideal - Never enough loungers around the pool for the guests staying at the lodge, and the lodge would also take external guests making the situation worse. Pool towels were also rarely available. At breakfast every day there would not be enough coffee cups, you ALWAYS had to ask for something and as helpful as the staff were to provide what you needed, the next day would be the same situation again. We also had to change accommodation due to stray dogs in the resort waking us up at 6am.... the reception staff were less than helpful and actually became quite rude when we tried to arrange a change of room. Even after we changed rooms there were issues with ant infestations and the amenities not working - we tried to use the oven on 3 evenings to avoid the high restaurant prices but each time had to call for maintenance to come and fix the oven before we could use it. All in all we had a nice holiday, relaxing by the pool when we could secure loungers. But the Essaouira Lodge is not without its issues and despite the friendly staff, no improvements were made one day to the next. I would not recommend Essaouira Lodge and we will not return.