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We visited just for the weekend and what an amazing time it was. The staff on reception were professional and welcoming, speaking a number of different languages, including English, as did all the staff we encountered during our stay. I was so thankful for this as I saw one of the reviews which stated an expectation to speak French, this was simply not the case for us. We had a fabulous spacious 4th floor room on the park side with a small balcony. The bed was by far the most comfortable hotel bed I have slept in so far and the slippers provided, a much better quality that those in other hotels and we have been to a fair few. The bathroom was great, but just a word of caution if having a soak in the tub as it’s very prone to slipping due to the shape. A rubber mat for inside the bath is provided for you to use. Breakfast was a buffet only (no menu) and was very limited, although you can order a number of different egg dishes. There was just one chef and a bit of a queue. I don’t think this was unusual as there was a polite notice asking guests to come back once they have placed their order, which I did and maybe I shouldn’t have as it seemed that my order was then put on the back burner. I know this as I saw countless others guest getting their orders in and receiving their dishes before me. It’s only when I approached the station that the chef then went to get my order. The eggs Benedict received was ok but very close to being hard boiled and I prefer a runny yolk. The breakfast experience overall was ok, with staff being very polite when you asked them something, but this could have been better by them checking in to see if we had everything we needed, e.g. more coffee. I always think when it comes to hotels and indeed in life that ‘you don’t know what you don’t know’ and so far this year we’ve had exceptional service at breakfast from the Westin Palace Madrid and a truly amazing buffet with options to order extra dishes at the Ritz Carlton in Vienna, both of which renewed my faith in the hotel breakfast experience, so I know more can be done here at this hotel. We didn’t swim in the pool but it was a good size. The gym was amazing if you like like to keep your exercise up whilst away and the staff were very friendly. A tip for guests wanting to visit Versailles Palace & gardens, get you tickets from the concierge if you haven’t booked in advance. Indeed we hadn’t booked in advance and there were no tickets on the website when looked, so we were so relieved when we asked the concierge about this. One of the highlights of our stay has to be the view from our balcony at night of the Bastille fireworks, this was simply outstanding and totally unexpected, an experience which we aim to replicate next year and will return. Merci infiniment

The hotel has good service and sanitation. It is a 3-minute walk from the Palace of Versailles and a 6-minute walk from a vegetable market. There are restaurants surrounding the market, offering Chinese, French and Italian food. It is a good choice for visiting Versailles.

When we checked in, we told us that we didn't have a reservation, but we gave us a room at the scheduled price. After communicating with the customer service, it is said that the agent is a problem. The hotel is not bad, meets the standard of this price, and is also very close to the Palace of Versailles.

J'ai dormi dans cet appart hôtel le 14 février 2023, avec mon fils de 8 ans. Très bien situé par rapport au château et assez fonctionnel. Cependant j'ai été très déçue et dégoutée de l'odeur dans la chambre.. Odeur de moisi, humidité ou égout, on ne sait pas trop.. Chambre 41 au 4ème étage à éviter. J'ai envoyé une réclamation par mail après avoir signalé ce problème à la réception, car la télécommande de la télé ne fonctionnait pas vraiment, certaines chaînes TV non plus.. Bref, 106 euros la nuit à respirer je ne sais quoi.. Une responsable m'a appelée suite à mon mail.. Me proposant.... Attention roulement de tambour... UNE BOÎTE DE CHOCOLATS EN DÉDOMMAGEMENT !! Ou une réduction sur une prochaine visite, alors que je suis sûre de ne pas y retourner.. Le pire étant que d'autres avis sont similaires au mien concernant les odeurs, aux mêmes dates et antérieurs... Pourtant la responsable m'a dit que le problème avait été réglé il y a quelques mois. Donc sachez que vous risquez de tomber dans une chambre où clairement ça sentira très mauvais.. Et qu'aucun dédommagement ne vous sera proposé à part du chocolat si vous réservez sur booking.. Une honte pour un endroit pareil !