Santo Domingo Apartments

This hotel was specially booked. The hotel has a long history and a good location. The deluxe bed booked this time, the front desk service is very warm, and the scenery outside the window is the most attractive to us. It is beautiful. The hotel's service is a plus, the pool is also a plus, the front desk and lobby concierge service is particularly good, it is a special trip. Satisfied

The rooms are super big and the facilities are very new. We are just across the road from the beach. Unfortunately, our room is relatively low and does not face the sea. However, I only stayed for one night, and I checked out at noon to 2 am, which had little effect. Breakfast is average, for Chinese, there are few choices. The hotel is integrated with the casino and the gate is separated. Overall the hotel is very good, next time I consider to choose this one, but be sure to choose a high-level sea room

I have been staying for long time at the Homewood Suites in Santo Domingo, DR. This an excellent hotel, with extremely good customer service. Their personnel go above and beyond to accommodate you and make your stay enjoyable. I recommend this hotel.

It had been over 5 years since my last visit and now will be returning frequently and back to only this hotel. The services were all excellent. From the moment I needed to chat while delayed and was in need of urgent services prior to check-in, to my 1am check-in, room services, restaurant dining with local colleagues, on-site pre-trip covid testing services, everything that I wanted and needed was made available and with a smile. Everyone is so pleasant and courteous. Love the staff and services here - the rooms were very clean and comfortable as well of course. Oh and I left something in my room which I realized after returning home and it was found by housekeeping and mailed to my house! THANK YOU TEAM JW MARRIOTT SANTO DOMINGO!!!

Cleanest hotel I've stayed in Santo Domingo, best food and exceptional staff. I dropped my credit card down the lift shaft and Francesca had it back to me in 20 minutes. Ordered a burger medium and got a burger medium, something 1/2 the restraints in the US can't do. I'll stay no where else when I'm in the DR.

Overall it's OK, the room is low, close to the beach, the sea view room is very beautiful, and the transportation is convenient. The breakfast variety is quite rich, and there is also a big **PORK in the hotel

I get my reservation though the sales department. The person I deal with is very courteous, 1. I agree with couple of bad reviews here,,,,, Key issues, room outdated and moist smell on rooms and hallways, ( they are trying to fix the issues with dehumidifiers throughout the floor's hallway.... 2. front desk : they have inexperience front desk agents..... ( looks like no customer service skills training is happening at this location.... 3. to give the benefit of the doubt, this location has what is called club members that are not guest of the hotel, but they use the facility's gym, pool, sauna, and amenities from the hotel. so I think this ism the reason why the front desk and some of their staff lacks of just serv. skills. mix of people ...... and locals that visit or are member of the club are the med high class of the country and treat staff like if they are slaves..... so part of the problem lays in that, they try..... talking about the front desk staff....... 4. other staffs, they think they know everything..... one thing that bothers the most is when someone is trying to cover a fault with an excuse that doesn't even make sense.... please don't BS a Bs'r. 5. Rooms: other than having a moist smell, they lack of insulation ( sound proofing) you can hear everything that is going on on the other room, and when I say everything, is EVERYTHING..... my 11 years old asked me if they were killing someone on the other room..... 6. ammeneeties and restaurant staff, very courteous, and pleasant tried to accommodate me as much as they could possible can...... 7. Staff at 8th floor. they have a cigar lounge up there and more of a pleasant view away from most locals that visit the facility...... 8. if you want to have a nice sleep try executive rooms. everything is different.... by the way THIS IS A VERY CHEAP ($$$$$$ WISE) HOTEL.

The hotel is not situated on a main street but on a busy street. You can walk to many restaurants but not much shopping nearby. There is a shopping mall about a mile+ up north. You can take Uber and be there in just a few minutes if traffic is good. However, traffic is really bad during rush hours. Hotel is relatively new and everything works. breakfast is nice and plenty of selections. Service is good and areas are clean. Room is same as other standard Marriott hotels. There is a small lounge with minimum food available from late afternoon till evening. I would go out to eat as the food in the lounge may not be right for a lot of people. I have stayed in the JW Marriott just few minutes walk away. Nevertheless, I like this hotel as this is quiet while the JW is kind of noisy if facing the main street. So be aware.

The hotel belongs to the city landmark building, the facilities are modern and new, this plus points. Free underground parking, easy access, and the front desk clerk is very friendly. Remember to add 20-30 US dollars, apply for a high-rise suite, the view is super good; there are free snacks and fruit water before 7:30PM every night. Breakfast is very good. The most important thing is that the dining has Chinese food, tea, the taste is very good, this is a plus. The room is a suite, living room, horizontal, bathroom independent space and large enough. The living room has a kitchenette (microwave, hot water bottle) coffee and tea. In this Caribbean island country, you can find a hotel produced by Chinese food, which is great! If you come here for business trips, it is highly recommended!