Porto Alegre Apartments

I had been hosting at Hotel Plaza São Rafael several times, and I like the hotel to the memory of his love and the city of Porto Alegre since I was a child. However, at this last occasion I found several indices of a reversal in the quality of the hosting, and the staff in general, very heartily and well trained, but some others, clearly without vocation for the hotel industry. In the last place I stayed in a very old room and needed a pension, the bathroom boxing, unexplainedly, was located at the highest point of the floor, causing water accumulation and extravagation outside the boxing at each bathroom. Very uncomfortable dressers. When you arrived at the hotel and until the next day, the card recording system for accessing apartments was not working, which required you to go to the reception every time you were absent to attend a staff member to accompany you until the The hotel was a very good hotel, and the hotel was a good hotel. The parking system is a separate chapter, the worst EPark service I had the unfortunate opportunity to meet all the world. Whenever you need to leave your car, you would have to wait 20 to 30 minutes at the hotel entrance, the impression is that they would pick up your car in another municipality. Dear service, charged in advance, extremely inefficient and uninquiet with its insatisfaction. Breakfast is good, but it can improve a lot and there is a shrinking and excessive surveillance of guests entering the room for breakfast, there is more than one approach on which number of your room, your name, who is the person who is with VC at the table and that while VC is drinking coffee. This time, the hosting has left much to desire. But to be fair, I emphasise the cordiality and professionalism of all staff at the reception centre, the very good bed and the cleaning of the very good environments.

Great place to stay close to all good attractions in Porto Alegre . Very well recomended. So that's my preferred hotel in Brazil

I missed a chair/sit to be able to sit. I had only a bed to sit, it was bad. I asked for a chair to be provided, but I had irregular legs. It suggests keeping a small chair and table base for us to do some activity with notebook.

The room is comfortable (Ap. 1008), but they could put some more cabins, we also missed cabinets. WiFi works perfectly. Breakfast is honest, but the restaurant and room service are expensive for what they offer. In the bathroom, it would be interesting to put the toilet paper door near the sanitary vase and to put in the box a ”panel or nick” to support shampoos.

The hotel is very close to the airport, can't get a taxi, can wait for the shuttle. English is not very good communication, no one answers the hotel phone, but fortunately, I finally went to the shuttle smoothly compared with the airport staff. Novotel is a large hotel chain, but it is the worst sanitation I have ever stayed in. The bathroom is not very clean and the toilet is dirty. Not too clean and clean is only limited to changing towels to make the bed, and Lin bath towels have not been cleaned for a few days. The only comfort is that the breakfast is delicious, the choice is many, the cheese ball is delicious.

Excellent hotel, but our room was a little old. Very educated and performing officials. The hotel has a beautiful bed and TV with Netflix, Star + and various channels. The shower is also very good. Breakfast is wonderful, with many varieties. Payed parking, value of R$ 40,00 per day.

Very nice hotel with pool. Has an ok restaurant in the hotel. Breakfast was mediocre, but price for the stay was excellent. Room service was perfect and punctual.

The hotel is just opposite the Alegre Port bus stop. It is especially suitable for passengers in transit. It is known that there are no trains in Brazil. Long-distance buses are the main means of transportation from the state capital to the cities in various regions. There are some clocks in the lobby that look like some ages and look very good. The reception English at the front desk was not bad in Brazil, and the service was very warm. The room is neat and tidy. Breakfast is on the back of the three-way, more typical Brazilian breakfast.

Great service and a nice hotel. Not keen on the duvets having no cover but that seemed to be the same practice in other hotels I stayed in in the area. The staff were amazing and incredibly kind. Would recommend if you're visiting Porto alegre

Breakfast is relatively good. Hotel location is average. It is not safe at night nearby. This is the case in this country. It is recommended not to go out and hang out at night. Not far from the airport!